Health and Safety
Important information on how to keep you and your home safe
Our commitment to your safety
Transform is committed to providing safe homes and safe working environments for everyone affected by our activities. A full copy of the Health and Safety policy is available here.
If you have any questions about health and safety, contact our Health & Safety Lead Steven Dicks at healthandsafety@transformhousing.org.uk or call 01372 387112
Safety guidance
Damp and Mould
Guidance on preventing and reporting damp and mould issues in your home, including Awaab’s Law requirements
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Fire safety
Essential fire safety information, including smoke alarms, escape plans, and fire prevention tips
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Carbon Monoxide
How to stay safe from carbon monoxide poisoning and what to do if your alarm sounds
Read guidance >
Electrical Safety
Important electrical safety guidance and when to report electrical issues
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Gas Safety
Gas safety checks, what to do if you smell gas, and your responsibilities
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Asbestos Safety
Information about asbestos in properties and how we manage it safely
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Water Safety and Legionella
Preventing legionella and maintaining safe water systems in your home
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Building safety
Safety information for buildings over 11 metres including inspections and regulations
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General Home Safety
Property inspections, staying safe in your home, and online safety
Read guidance >
Safety management plans
Transform maintains detailed management plans for each safety area with dedicated legislation. These plans outline how we ensure compliance and keep our properties safe.
Available management plans:
- Asbestos safety management plan
- Electrical safety management plan
- Fire safety management plan
- Gas safety management plan
- Legionella management plan
- Damp & Mould Management plan
- Lifts management plan
To request a copy of any management plan, please email healthandsafety@transformhousing.org.uk
Report a repair
Speak to your keyworker or a member of staff
Email our repairs team repairs@transformhousing.org.uk
Call our maintenance teams Monday – Friday, 9am – 5pm: 0800 389 5224
Fill in our online maintenance reporting form
Emergency repairs
For emergencies outside office hours (nights, weekends, and bank holidays)
Specialist emergencies:
- Gas leaks: Call National Grid 0800 111 999
- Power outages: Call UK Power Networks 0800 316 3105