{"id":331,"date":"2026-05-19T15:32:31","date_gmt":"2026-05-19T15:32:31","guid":{"rendered":"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=331"},"modified":"2026-06-16T15:45:51","modified_gmt":"2026-06-16T15:45:51","slug":"template-blocks","status":"publish","type":"page","link":"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=331","title":{"rendered":"Template blocks"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>You can report a repair or maintenance issue<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading has-text-align-center has-ast-global-color-8-color has-text-color has-link-color wp-elements-fcbabfd909ac08eb8acbaace510c762c\">By telephone:<\/h3>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-ea3c28c962aaadc36204887964dbc22d wp-block-paragraph\">Mon-Fri 9am \u2013 5pm:&nbsp;<br>0800 389 5224<br>Evenings and weekends (emergencies only):&nbsp;<br>01489 866720<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-0-background-color has-background wp-element-button\">Copy this phone number<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-ast-global-color-6-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-e85bce9650a3c16f63b8f2bfe78e97d5 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading has-text-align-center has-ast-global-color-8-color has-text-color has-link-color wp-elements-e3a5fb1d051e9ea75b240ac4884059aa\">By email:<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-f1a08d862a44c7567a74a25bcb2ea7a1 wp-block-paragraph\">Contact us by email about maintenance and repairs at the address: repairs@transformhousing.org.uk<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-0-background-color has-background wp-element-button\">Copy this email<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-ast-global-color-6-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-841d43a8266f6a4b3460027a0ce3fe1f is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading has-text-align-center\">By form:<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-323f7493c7bb41fea4a1a5a2a2081a00 wp-block-paragraph\">Complete a maintenance issue form. Your request will be passed to our maintenance team.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-0-background-color has-background wp-element-button\">Complete this email<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\" style=\"min-height:300px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"625\" height=\"555\" class=\"wp-block-cover__image-background wp-image-215 size-full\" alt=\"\" src=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2025\/10\/Guildford-Blogger.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2025\/10\/Guildford-Blogger.jpg 625w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2025\/10\/Guildford-Blogger-300x266.jpg 300w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-ast-global-color-2-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-e4f6efe02dc8fe9c700b3ec9ffa9f737\"><strong>Get Involved<\/strong><\/h1>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-d9e6f3575236d3318a915684e85aaf01\">Have your say and help shape the services we provide<\/h5>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-container-core-group-is-layout-e3964afe wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&apos;https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg.png&apos;);background-size:cover;\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-0-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-1d312b3b64c34aa5b9c23a70fd029bc8\"><strong>Transform Housing Client Site<\/strong><\/h3>\n\n\n\n<h1 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-3c70d2914314274080f5d409fed5f626\">Find information and services to help manage your home<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-7-background-color has-background is-layout-flow wp-container-core-column-is-layout-c38b073f wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-bd472f0e0013bd55343cf175951ed7e3\"><span style=\"text-decoration: underline;\">Will the warm homes project will visit you<\/span>?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center uag-hide-mob is-layout-flow wp-block-column-is-layout-flow\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-82260682    uag-hide-tab uag-hide-mob \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M438.6 278.6l-160 160C272.4 444.9 264.2 448 256 448s-16.38-3.125-22.62-9.375c-12.5-12.5-12.5-32.75 0-45.25L338.8 288H32C14.33 288 .0016 273.7 .0016 256S14.33 224 32 224h306.8l-105.4-105.4c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l160 160C451.1 245.9 451.1 266.1 438.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Aecenas aliquet interdum. Egestas nulla pellentesque egestasaecenas aliquet interdum.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-ast-global-color-7-background-color has-background is-layout-flow wp-container-core-column-is-layout-c38b073f wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-c3d7898062bfa87e8500f6461a77cf1a\"><span style=\"text-decoration: underline;\">Client satisfaction survey results<\/span><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center uag-hide-mob is-layout-flow wp-block-column-is-layout-flow\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1444623e    uag-hide-tab uag-hide-mob \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M438.6 278.6l-160 160C272.4 444.9 264.2 448 256 448s-16.38-3.125-22.62-9.375c-12.5-12.5-12.5-32.75 0-45.25L338.8 288H32C14.33 288 .0016 273.7 .0016 256S14.33 224 32 224h306.8l-105.4-105.4c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l160 160C451.1 245.9 451.1 266.1 438.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Aecenas aliquet interdum. Egestas nulla pellentesque egestasaecenas aliquet interdum.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-container-core-group-is-layout-e3964afe wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&apos;https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg.png&apos;);background-size:cover;\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color wp-elements-4e0ec176607c26372c00bc6e115d6247 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-4230d9706a6b86b0603cce63de3ef392\"><strong>Transform Housing Client Site<\/strong><\/h3>\n\n\n\n<h1 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-3c70d2914314274080f5d409fed5f626\">Find information and services to help manage your home<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-4-background-color has-background is-layout-flow wp-container-core-column-is-layout-1839e1d0 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h4 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Report a repair<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Submit a repair request or check the status of repairs<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-ea6f768162b3cc04dbcfeab14dbac0f0\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to service &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-4-background-color has-background is-layout-flow wp-container-core-column-is-layout-1839e1d0 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:#d4351c;border-left-width:8px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h4 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Emergency contact<\/h4>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-bb3c602a111e16bb6c15ebcd38e6d24b wp-block-paragraph\">Call us for urgent repairs and emergencies as soon as possible<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-f70c175e53a54644cdc959f5eb12ce12\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Call now &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-6-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-top-color:var(--wp--preset--color--ast-global-color-1);border-top-width:8px;border-bottom-color:var(--wp--preset--color--ast-global-color-1);border-bottom-width:8px;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:900\">Information and services to help manage your home<\/h1>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"line-height:1.5\">Find information and services to help you with repairs, safety, and support.<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h6 class=\"wp-block-heading\"><strong>Need help?<\/strong>&nbsp;Call us on&nbsp;<a href=\"tel:01372387112\">01372 387112<\/a>&nbsp;(Monday to Friday, 9am to 5pm)<\/h6>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1127\" height=\"751\" src=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/06\/C1720202001920-20C1720202001820S1720202001620281429.jpg-edited-1.png\" alt=\"\" class=\"wp-image-468\" srcset=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/06\/C1720202001920-20C1720202001820S1720202001620281429.jpg-edited-1.png 1127w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/06\/C1720202001920-20C1720202001820S1720202001620281429.jpg-edited-1-300x200.png 300w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/06\/C1720202001920-20C1720202001820S1720202001620281429.jpg-edited-1-1024x682.png 1024w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/06\/C1720202001920-20C1720202001820S1720202001620281429.jpg-edited-1-768x512.png 768w\" sizes=\"auto, (max-width: 1127px) 100vw, 1127px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Your voice matters<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-6951f001a7f7bb4b49b329f7ff0af637 wp-block-paragraph\">At Transform Housing, we believe clients should directly shape service delivery. There are many ways you can get involved, share your views, and make a real difference to how we work.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1fba4368      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Client forum<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-a43377e6b411b4a4cd66ab167fc6e090\">Join our bi-monthly meetings where clients and staff work together to influence Transform&#8217;s operations.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Meet every two months<\/li>\n\n\n\n<li>Review and influence policies<\/li>\n\n\n\n<li>Help develop surveys and questionnaires<\/li>\n\n\n\n<li>Work directly with staff on service improvements<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-ast-global-color-2-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-e55304b0f097c5dd2f9175031e2c89b8 wp-block-paragraph\" style=\"border-left-style:none;border-left-width:0px\"><strong>How to get involved: <\/strong>Speak to a member of staff to join the next forum<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-0);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1fba4368      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Client Events<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-54ba975f9d09c73aca22668ea73bb4d7\">Get involved in social activities throughout the year and help organize events for the community.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>BBQ and social gathersings<\/li>\n\n\n\n<li>Cinema trips<\/li>\n\n\n\n<li>Seasonal celebrations<\/li>\n\n\n\n<li>helps plan and organise events<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-ast-global-color-2-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-f5fca0b0febfb1b92d7d88eae9980ef8 wp-block-paragraph\"><strong>How to get involved: <\/strong>Tell your keyworker if you&#8217;d like to help organize events<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:#1d70b8;border-left-width:8px;background-color:#eff6ff;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1fba4368      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"house\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M575.8 255.5C575.8 273.5 560.8 287.6 543.8 287.6H511.8L512.5 447.7C512.5 450.5 512.3 453.1 512 455.8V472C512 494.1 494.1 512 472 512H456C454.9 512 453.8 511.1 452.7 511.9C451.3 511.1 449.9 512 448.5 512H392C369.9 512 352 494.1 352 472V384C352 366.3 337.7 352 320 352H256C238.3 352 224 366.3 224 384V472C224 494.1 206.1 512 184 512H128.1C126.6 512 125.1 511.9 123.6 511.8C122.4 511.9 121.2 512 120 512H104C81.91 512 64 494.1 64 472V360C64 359.1 64.03 358.1 64.09 357.2V287.6H32.05C14.02 287.6 0 273.5 0 255.5C0 246.5 3.004 238.5 10.01 231.5L266.4 8.016C273.4 1.002 281.4 0 288.4 0C295.4 0 303.4 2.004 309.5 7.014L564.8 231.5C572.8 238.5 576.9 246.5 575.8 255.5L575.8 255.5z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">House Meetings<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-49064c376381d69e849a05cffb3d50c8\">Regular meetings in shared houses to discuss what&#8217;s happening and share your comments.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find out what&#8217;s happening in your house<\/li>\n\n\n\n<li>Get updates about Transform generally<\/li>\n\n\n\n<li>Share your views and comments<\/li>\n\n\n\n<li>Meet with other residents<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-ast-global-color-2-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-f0ad42a173eaba27d0552a7542bc9fbc wp-block-paragraph\"><strong>How to get involved: <\/strong>Check with your house staff for meeting schedules<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:#15803d;border-left-width:8px;background-color:#f0fdf4;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1fba4368      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-trend-up\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M384 160C366.3 160 352 145.7 352 128C352 110.3 366.3 96 384 96H544C561.7 96 576 110.3 576 128V288C576 305.7 561.7 320 544 320C526.3 320 512 305.7 512 288V205.3L342.6 374.6C330.1 387.1 309.9 387.1 297.4 374.6L191.1 269.3L54.63 406.6C42.13 419.1 21.87 419.1 9.372 406.6C-3.124 394.1-3.124 373.9 9.372 361.4L169.4 201.4C181.9 188.9 202.1 188.9 214.6 201.4L320 306.7L466.7 159.1L384 160z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Local fundraising<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-49cb5162fb742406abf3bdf45a94e338\">Take part in fundraising events throughout the year to support training courses and move-on grants.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Year-round fundraising events<\/li>\n\n\n\n<li>Funds support client training courses<\/li>\n\n\n\n<li>Helps provide move-on grants<\/li>\n\n\n\n<li>Community participation encouraged<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-ast-global-color-2-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-533f22392fc9ad9aa024154346922d11 wp-block-paragraph\"><strong>How to get involved: <\/strong>Ask staff about upcoming fundraising opportunities<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Give feedback<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-597e4afd      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Annual Survey<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Complete our yearly satisfaction survey to tell us how we&#8217;re doing<\/p>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Take the survey &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-8cba00d5      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Share feedback<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Give us your thoughts and suggestions any time<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Give feedback &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-75d1b2c9      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"newspaper\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M480 32H128C110.3 32 96 46.33 96 64v336C96 408.8 88.84 416 80 416S64 408.8 64 400V96H32C14.33 96 0 110.3 0 128v288c0 35.35 28.65 64 64 64h384c35.35 0 64-28.65 64-64V64C512 46.33 497.7 32 480 32zM272 416h-96C167.2 416 160 408.8 160 400C160 391.2 167.2 384 176 384h96c8.836 0 16 7.162 16 16C288 408.8 280.8 416 272 416zM272 320h-96C167.2 320 160 312.8 160 304C160 295.2 167.2 288 176 288h96C280.8 288 288 295.2 288 304C288 312.8 280.8 320 272 320zM432 416h-96c-8.836 0-16-7.164-16-16c0-8.838 7.164-16 16-16h96c8.836 0 16 7.162 16 16C448 408.8 440.8 416 432 416zM432 320h-96C327.2 320 320 312.8 320 304C320 295.2 327.2 288 336 288h96C440.8 288 448 295.2 448 304C448 312.8 440.8 320 432 320zM448 208C448 216.8 440.8 224 432 224h-256C167.2 224 160 216.8 160 208v-96C160 103.2 167.2 96 176 96h256C440.8 96 448 103.2 448 112V208z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Make a complaint<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Formal complaints procedure if you have concerns<\/p>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Make a complaint &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-4-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:#1d70b8;border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-9d7152b6      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"newspaper\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M480 32H128C110.3 32 96 46.33 96 64v336C96 408.8 88.84 416 80 416S64 408.8 64 400V96H32C14.33 96 0 110.3 0 128v288c0 35.35 28.65 64 64 64h384c35.35 0 64-28.65 64-64V64C512 46.33 497.7 32 480 32zM272 416h-96C167.2 416 160 408.8 160 400C160 391.2 167.2 384 176 384h96c8.836 0 16 7.162 16 16C288 408.8 280.8 416 272 416zM272 320h-96C167.2 320 160 312.8 160 304C160 295.2 167.2 288 176 288h96C280.8 288 288 295.2 288 304C288 312.8 280.8 320 272 320zM432 416h-96c-8.836 0-16-7.164-16-16c0-8.838 7.164-16 16-16h96c8.836 0 16 7.162 16 16C448 408.8 440.8 416 432 416zM432 320h-96C327.2 320 320 312.8 320 304C320 295.2 327.2 288 336 288h96C440.8 288 448 295.2 448 304C448 312.8 440.8 320 432 320zM448 208C448 216.8 440.8 224 432 224h-256C167.2 224 160 216.8 160 208v-96C160 103.2 167.2 96 176 96h256C440.8 96 448 103.2 448 112V208z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong>Client Engagement Strategy<\/strong> 2024 &#8211; 2027<\/h3>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-4bb9f5f5e26bfe1f73a1dbffc47e79b8 wp-block-paragraph\">We have teamed up with a number of Transform clients who have worked with us to develop ways for clients to be involved in in the services we provide for you. This joint approach is written down in our Client Engagement Strategy which you can download by clicking the button below <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-2-background-color has-background wp-element-button\">Download the <strong>Client Engagement Strategy<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Staying informed<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong>Client Forum and client involvement update<\/strong>s<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">After every Client Forum meeting we produce a Client Forum update.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">This is an at-a-glance summary of the key issues that were discussed in the meeting so that everybody can be kept informed of what is happening within Transform regarding client engagement.<br><br>At the end of each year, we also produce an annual update highlighting client involvement activities for the year.<\/p>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-0-color has-text-color has-link-color wp-elements-b7f88fc17d8cb3c6b7469268af048456\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Latest client forum update<\/a>&gt;<\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Annual client forum update &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong>Satisfaction surveys<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Each year we invite clients to complete a survey asking for feedback on the services we provide. We then produce a report on the results which we feedback to clients.<\/p>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-0-color has-text-color has-link-color wp-elements-b408e75e82bc22664356e3d86fcf5b27\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">See latest satisfaction survey result <\/a>&gt;<\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">What do you need to do?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-1-background-color has-background is-layout-flow wp-container-core-column-is-layout-1839e1d0 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-fb2c1623      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"toolbox\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M502.6 182.6l-45.25-45.25C451.4 131.4 443.3 128 434.8 128H384V80C384 53.5 362.5 32 336 32h-160C149.5 32 128 53.5 128 80V128H77.25c-8.5 0-16.62 3.375-22.62 9.375L9.375 182.6C3.375 188.6 0 196.8 0 205.3V304h128v-32C128 263.1 135.1 256 144 256h32C184.9 256 192 263.1 192 272v32h128v-32C320 263.1 327.1 256 336 256h32C376.9 256 384 263.1 384 272v32h128V205.3C512 196.8 508.6 188.6 502.6 182.6zM336 128h-160V80h160V128zM384 368c0 8.875-7.125 16-16 16h-32c-8.875 0-16-7.125-16-16v-32H192v32C192 376.9 184.9 384 176 384h-32C135.1 384 128 376.9 128 368v-32H0V448c0 17.62 14.38 32 32 32h448c17.62 0 32-14.38 32-32v-112h-128V368z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-5ac88cb8ccc539a8d5ed709eb97f4f68\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Report a repair<\/h4>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-b6bac396587ed06d4d32330ed929f09f wp-block-paragraph\">Submit a repair request or check the status of repairs<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-0389821660188cb4de4357d5e73b403a\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to service &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-background is-layout-flow wp-container-core-column-is-layout-1839e1d0 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#d4351c;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-d69d8dcb      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"toolbox\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M502.6 182.6l-45.25-45.25C451.4 131.4 443.3 128 434.8 128H384V80C384 53.5 362.5 32 336 32h-160C149.5 32 128 53.5 128 80V128H77.25c-8.5 0-16.62 3.375-22.62 9.375L9.375 182.6C3.375 188.6 0 196.8 0 205.3V304h128v-32C128 263.1 135.1 256 144 256h32C184.9 256 192 263.1 192 272v32h128v-32C320 263.1 327.1 256 336 256h32C376.9 256 384 263.1 384 272v32h128V205.3C512 196.8 508.6 188.6 502.6 182.6zM336 128h-160V80h160V128zM384 368c0 8.875-7.125 16-16 16h-32c-8.875 0-16-7.125-16-16v-32H192v32C192 376.9 184.9 384 176 384h-32C135.1 384 128 376.9 128 368v-32H0V448c0 17.62 14.38 32 32 32h448c17.62 0 32-14.38 32-32v-112h-128V368z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-7d3f0fdbc069564471e6a515b7557278\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Emergency contact<\/h4>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-60354cb5d14dd00e169e9a1af2cac660 wp-block-paragraph\">Call us for urgent repairs and emergencies<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-b453e5593c126bcf3383f37ca514f95d\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Call now &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-42259abd      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Client handbook<\/h4>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-2e2e3dcc939cac292e7c3538cea1fd2c wp-block-paragraph\">Read your rights and responsibilities as a tenant<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-f3c9a63f      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"graduation-cap\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M623.1 136.9l-282.7-101.2c-13.73-4.91-28.7-4.91-42.43 0L16.05 136.9C6.438 140.4 0 149.6 0 160s6.438 19.65 16.05 23.09L76.07 204.6c-11.89 15.8-20.26 34.16-24.55 53.95C40.05 263.4 32 274.8 32 288c0 9.953 4.814 18.49 11.94 24.36l-24.83 149C17.48 471.1 25 480 34.89 480H93.11c9.887 0 17.41-8.879 15.78-18.63l-24.83-149C91.19 306.5 96 297.1 96 288c0-10.29-5.174-19.03-12.72-24.89c4.252-17.76 12.88-33.82 24.94-47.03l190.6 68.23c13.73 4.91 28.7 4.91 42.43 0l282.7-101.2C633.6 179.6 640 170.4 640 160S633.6 140.4 623.1 136.9zM351.1 314.4C341.7 318.1 330.9 320 320 320c-10.92 0-21.69-1.867-32-5.555L142.8 262.5L128 405.3C128 446.6 213.1 480 320 480c105.1 0 192-33.4 192-74.67l-14.78-142.9L351.1 314.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Training modules<\/h4>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-2e2e3dcc939cac292e7c3538cea1fd2c wp-block-paragraph\">Read your rights and responsibilities as a tenant<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-c97e6bbb      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"shield-heart\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256.3-.0068C261.9-.0507 267.3 1.386 272.1 4.066L476.5 90.53C487.7 95.27 495.2 105.1 495.9 118.1C501.6 213.6 466.7 421.9 272.5 507.7C267.6 510.5 261.1 512.1 256.3 512C250.5 512.1 244.9 510.5 239.1 507.7C45.8 421.9 10.95 213.6 16.57 118.1C17.28 105.1 24.83 95.27 36.04 90.53L240.4 4.066C245.2 1.386 250.7-.0507 256.3-.0068H256.3zM266.1 363.4L364.2 263.6C392.2 234.7 390.5 186.6 358.1 159.5C331.8 135.8 291.5 140.2 266.1 166.5L256.4 176.1L245.9 166.5C221.4 140.2 180.2 135.8 153 159.5C121.5 186.6 119.8 234.7 147.8 263.6L244.2 363.4C251.2 369.5 260.8 369.5 266.1 363.4V363.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Health and safety<\/h4>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-2e2e3dcc939cac292e7c3538cea1fd2c wp-block-paragraph\">Read your rights and responsibilities as a tenant<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-dce48f46      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"people-group\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M184 88C184 118.9 158.9 144 128 144C97.07 144 72 118.9 72 88C72 57.07 97.07 32 128 32C158.9 32 184 57.07 184 88zM208.4 196.3C178.7 222.7 160 261.2 160 304C160 338.3 171.1 369.8 192 394.5V416C192 433.7 177.7 448 160 448H96C78.33 448 64 433.7 64 416V389.2C26.16 371.2 0 332.7 0 288C0 226.1 50.14 176 112 176H144C167.1 176 190.2 183.5 208.4 196.3V196.3zM64 245.7C54.04 256.9 48 271.8 48 288C48 304.2 54.04 319.1 64 330.3V245.7zM448 416V394.5C468 369.8 480 338.3 480 304C480 261.2 461.3 222.7 431.6 196.3C449.8 183.5 472 176 496 176H528C589.9 176 640 226.1 640 288C640 332.7 613.8 371.2 576 389.2V416C576 433.7 561.7 448 544 448H480C462.3 448 448 433.7 448 416zM576 330.3C585.1 319.1 592 304.2 592 288C592 271.8 585.1 256.9 576 245.7V330.3zM568 88C568 118.9 542.9 144 512 144C481.1 144 456 118.9 456 88C456 57.07 481.1 32 512 32C542.9 32 568 57.07 568 88zM256 96C256 60.65 284.7 32 320 32C355.3 32 384 60.65 384 96C384 131.3 355.3 160 320 160C284.7 160 256 131.3 256 96zM448 304C448 348.7 421.8 387.2 384 405.2V448C384 465.7 369.7 480 352 480H288C270.3 480 256 465.7 256 448V405.2C218.2 387.2 192 348.7 192 304C192 242.1 242.1 192 304 192H336C397.9 192 448 242.1 448 304zM256 346.3V261.7C246 272.9 240 287.8 240 304C240 320.2 246 335.1 256 346.3zM384 261.7V346.3C393.1 335 400 320.2 400 304C400 287.8 393.1 272.9 384 261.7z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Get involved<\/h4>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-2e2e3dcc939cac292e7c3538cea1fd2c wp-block-paragraph\">Read your rights and responsibilities as a tenant<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Important updates<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-4-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:#0e415b;border-left-width:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-8d50d90d      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Warm Homes Project<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-d312e6a4f622d7b707f716b5cd07a949 wp-block-paragraph\">Apply for support to improve your home&#8217;s energy efficiency and reduce heating costs.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Find out more &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-4-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-3);border-left-width:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-101e89eb      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Client satisfaction survey<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-c6a68ad3a913e4976399843064e09c42 wp-block-paragraph\">Help us improve our services by completing our short satisfaction survey.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Find out more &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Information and guidance<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-c9b17fa9      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Health and safety<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=331\" data-type=\"page\" data-id=\"331\">Fire safety<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Electrical safety<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Water safety<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Gas safety<\/p>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-4e16b1b8      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"book-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M144.3 32.04C106.9 31.29 63.7 41.44 18.6 61.29c-11.42 5.026-18.6 16.67-18.6 29.15l0 357.6c0 11.55 11.99 19.55 22.45 14.65c126.3-59.14 219.8 11 223.8 14.01C249.1 478.9 252.5 480 256 480c12.4 0 16-11.38 16-15.98V80.04c0-5.203-2.531-10.08-6.781-13.08C263.3 65.58 216.7 33.35 144.3 32.04zM557.4 61.29c-45.11-19.79-88.48-29.61-125.7-29.26c-72.44 1.312-118.1 33.55-120.9 34.92C306.5 69.96 304 74.83 304 80.04v383.1C304 468.4 307.5 480 320 480c3.484 0 6.938-1.125 9.781-3.328c3.925-3.018 97.44-73.16 223.8-14c10.46 4.896 22.45-3.105 22.45-14.65l.0001-357.6C575.1 77.97 568.8 66.31 557.4 61.29z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Repairs and maintenance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Report a repair<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Response times<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Decent homes standard<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your responsibilities<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-536371bb      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"newspaper\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M480 32H128C110.3 32 96 46.33 96 64v336C96 408.8 88.84 416 80 416S64 408.8 64 400V96H32C14.33 96 0 110.3 0 128v288c0 35.35 28.65 64 64 64h384c35.35 0 64-28.65 64-64V64C512 46.33 497.7 32 480 32zM272 416h-96C167.2 416 160 408.8 160 400C160 391.2 167.2 384 176 384h96c8.836 0 16 7.162 16 16C288 408.8 280.8 416 272 416zM272 320h-96C167.2 320 160 312.8 160 304C160 295.2 167.2 288 176 288h96C280.8 288 288 295.2 288 304C288 312.8 280.8 320 272 320zM432 416h-96c-8.836 0-16-7.164-16-16c0-8.838 7.164-16 16-16h96c8.836 0 16 7.162 16 16C448 408.8 440.8 416 432 416zM432 320h-96C327.2 320 320 312.8 320 304C320 295.2 327.2 288 336 288h96C440.8 288 448 295.2 448 304C448 312.8 440.8 320 432 320zM448 208C448 216.8 440.8 224 432 224h-256C167.2 224 160 216.8 160 208v-96C160 103.2 167.2 96 176 96h256C440.8 96 448 103.2 448 112V208z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Your tenancy<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Tenancy agreement<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Your rights<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Rent information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Service charges<\/p>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Go to handbook &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Contact and support<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Warm Homes Project<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-ade28bca725c295d20b79946ec62699a\"><strong>Phone<\/strong><\/h6>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-0-color has-text-color has-link-color wp-elements-f4e8c64ac76808d6949b999aca0a352b\">0143 3456 1234<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Email<\/strong><\/h6>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-0-color has-text-color has-link-color wp-elements-efe8e4348126856110a93c2790606ed7\">Info@transformhousing.com<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Opening hours<\/strong><\/h6>\n\n\n\n<h5 class=\"wp-block-heading\">Monday to Friday, 9am to 5pm<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-4-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-bc7fd1cd      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"exclamation\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 128 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M64 352c17.69 0 32-14.32 32-31.1V64.01c0-17.67-14.31-32.01-32-32.01S32 46.34 32 64.01v255.1C32 337.7 46.31 352 64 352zM64 400c-22.09 0-40 17.91-40 40s17.91 39.1 40 39.1s40-17.9 40-39.1S86.09 400 64 400z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Emergency repairs<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-87c9355cf4657bd56c8943688f04c29a wp-block-paragraph\" style=\"padding-left:var(--wp--preset--spacing--50)\">If you have an emergency repair (such as no heating, serious leak, or unsafe electrics), call us immediately.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-1-background-color has-background wp-element-button\">Call emergency line<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Our commitment to your safety<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-8280a6de347ddcfeeaab336198d20617 wp-block-paragraph\">Transform is committed to providing safe homes and safe working environments for everyone affected by our activities.A full copy of the Health and Safety policy is available <a href=\"https:\/\/transformhousing.org.uk\/sites\/default\/files\/files\/H%26S%20Policy%20-%20April%202025.pdf\"><strong>her<\/strong><\/a><a href=\"https:\/\/transformhousing.org.uk\/node\/3232\"><strong>e<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-17aeac435bf1dd4fe476b905e2292bde wp-block-paragraph\"><br>If you have any questions about health and safety, contact our Health &amp; Safety Lead Steven Dicks at <strong>healthandsafety@transformhousing.org.uk<\/strong> or call <strong>01372 387112<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Safety guidance<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-b6a878ce      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"droplet\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M16 319.1C16 245.9 118.3 89.43 166.9 19.3C179.2 1.585 204.8 1.585 217.1 19.3C265.7 89.43 368 245.9 368 319.1C368 417.2 289.2 496 192 496C94.8 496 16 417.2 16 319.1zM112 319.1C112 311.2 104.8 303.1 96 303.1C87.16 303.1 80 311.2 80 319.1C80 381.9 130.1 432 192 432C200.8 432 208 424.8 208 416C208 407.2 200.8 400 192 400C147.8 400 112 364.2 112 319.1z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Damp and Mould<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-ee366d929cdae610b84af37c306d04b1\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Guidance on preventing and reporting damp and mould issues in your home, including Awaab&#8217;s Law requirements<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-80ceb2ea      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"fire\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M323.5 51.25C302.8 70.5 284 90.75 267.4 111.1C240.1 73.62 206.2 35.5 168 0C69.75 91.12 0 210 0 281.6C0 408.9 100.2 512 224 512s224-103.1 224-230.4C448 228.4 396 118.5 323.5 51.25zM304.1 391.9C282.4 407 255.8 416 226.9 416c-72.13 0-130.9-47.73-130.9-125.2c0-38.63 24.24-72.64 72.74-130.8c7 8 98.88 125.4 98.88 125.4l58.63-66.88c4.125 6.75 7.867 13.52 11.24 19.9C364.9 290.6 353.4 357.4 304.1 391.9z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Fire safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-9f894ac1cf2e2e9bdbe17762828ba9fa\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Essential fire safety information, including smoke alarms, escape plans, and fire prevention tips<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-07b76cc6      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"fire-flame-simple\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M203.1 4.365c-6.177-5.82-16.06-5.819-22.23-.0007C74.52 104.5 0 234.1 0 312C0 437.9 79 512 192 512s192-74.05 192-200C384 233.9 309 104.2 203.1 4.365zM192 432c-56.5 0-96-37.76-96-91.74c0-12.47 4.207-55.32 83.87-143c6.314-6.953 17.95-6.953 24.26 0C283.8 284.9 288 327.8 288 340.3C288 394.2 248.5 432 192 432z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Carbon Monoxide<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-3d01297dca04c885bc70d3b3ca975082\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">How to stay safe from carbon monoxide poisoning and what to do if your alarm sounds<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-6b73a98a      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"bolt-lightning\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M381.2 172.8C377.1 164.9 368.9 160 360 160h-156.6l50.84-127.1c2.969-7.375 2.062-15.78-2.406-22.38S239.1 0 232 0h-176C43.97 0 33.81 8.906 32.22 20.84l-32 240C-.7179 267.7 1.376 274.6 5.938 279.8C10.5 285 17.09 288 24 288h146.3l-41.78 194.1c-2.406 11.22 3.469 22.56 14 27.09C145.6 511.4 148.8 512 152 512c7.719 0 15.22-3.75 19.81-10.44l208-304C384.8 190.2 385.4 180.7 381.2 172.8z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Electrical Safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-3774c1caf50725e29786910a084b86e7\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Important electrical safety guidance and when to report electrical issues<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-b7627860      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"fire-flame-curved\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M384 319.1C384 425.9 297.9 512 192 512s-192-86.13-192-192c0-58.67 27.82-106.8 54.57-134.1C69.54 169.3 96 179.8 96 201.5v85.5c0 35.17 27.97 64.5 63.16 64.94C194.9 352.5 224 323.6 224 288c0-88-175.1-96.12-52.15-277.2c13.5-19.72 44.15-10.77 44.15 13.03C215.1 127 384 149.7 384 319.1z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Gas Safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-f835b43739338d3899feaac8b424e273\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Gas safety checks, what to do if you smell gas, and your responsibilities<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-44277faa      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"atom\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 224C238.4 224 223.1 238.4 223.1 256S238.4 288 256 288c17.63 0 32-14.38 32-32S273.6 224 256 224zM470.2 128c-10.88-19.5-40.51-50.75-116.3-41.88C332.4 34.88 299.6 0 256 0S179.6 34.88 158.1 86.12C82.34 77.38 52.71 108.5 41.83 128c-16.38 29.38-14.91 73.12 25.23 128c-40.13 54.88-41.61 98.63-25.23 128c29.13 52.38 101.6 43.63 116.3 41.88C179.6 477.1 212.4 512 256 512s76.39-34.88 97.9-86.13C368.5 427.6 441 436.4 470.2 384c16.38-29.38 14.91-73.13-25.23-128C485.1 201.1 486.5 157.4 470.2 128zM95.34 352c-4.001-7.25-.1251-24.75 15-48.25c6.876 6.5 14.13 12.87 21.88 19.12c1.625 13.75 4.001 27.13 6.751 40.13C114.3 363.9 99.09 358.6 95.34 352zM132.2 189.1C124.5 195.4 117.2 201.8 110.3 208.2C95.22 184.8 91.34 167.2 95.34 160c3.376-6.125 16.38-11.5 37.88-11.5c1.75 0 3.876 .375 5.751 .375C136.1 162.2 133.8 175.6 132.2 189.1zM256 64c9.502 0 22.25 13.5 33.88 37.25C278.6 105 267.4 109.3 256 114.1C244.6 109.3 233.4 105 222.1 101.2C233.7 77.5 246.5 64 256 64zM256 448c-9.502 0-22.25-13.5-33.88-37.25C233.4 407 244.6 402.7 256 397.9c11.38 4.875 22.63 9.135 33.88 12.89C278.3 434.5 265.5 448 256 448zM256 336c-44.13 0-80.02-35.88-80.02-80S211.9 176 256 176s80.02 35.88 80.02 80S300.1 336 256 336zM416.7 352c-3.626 6.625-19 11.88-43.63 11c2.751-12.1 5.126-26.38 6.751-40.13c7.752-6.25 15-12.63 21.88-19.12C416.8 327.2 420.7 344.8 416.7 352zM401.7 208.2c-6.876-6.5-14.13-12.87-21.88-19.12c-1.625-13.5-3.876-26.88-6.751-40.25c1.875 0 4.001-.375 5.751-.375c21.5 0 34.51 5.375 37.88 11.5C420.7 167.2 416.8 184.8 401.7 208.2z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Asbestos Safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-05587f3cf71ae38d56e98c8e326ca4ea\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Information about asbestos in properties and how we manage it safely<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-ccd54a4e      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"glass-water-droplet\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 196C256 229.1 227.3 256 192 256C156.7 256 128 229.1 128 196C128 171.1 161.7 125.9 180.2 102.5C186.3 94.77 197.7 94.77 203.8 102.5C222.3 125.9 256 171.1 256 196V196zM352 0C360.9 0 369.4 3.692 375.4 10.19C381.5 16.69 384.6 25.42 383.9 34.28L355.1 437.7C352.1 479.6 317.3 512 275.3 512H108.7C66.72 512 31.89 479.6 28.9 437.7L.0813 34.28C-.5517 25.42 2.527 16.69 8.58 10.19C14.63 3.692 23.12 0 32 0L352 0zM96 304C116.1 314.1 139.9 314.1 160 304C180.1 293.9 203.9 293.9 224 304C244.1 314.1 267.9 314.1 288 304L300.1 297.5L317.6 64H66.37L83.05 297.5L96 304z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Water Safety and Legionella<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-4d24075ab590e26fa3ba3f822979125d\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Preventing legionella and maintaining safe water systems in your home<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-568cf831      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"elevator\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M79 96h130c5.967 0 11.37-3.402 13.75-8.662c2.385-5.262 1.299-11.39-2.754-15.59l-65-67.34c-5.684-5.881-16.31-5.881-21.99 0l-65 67.34C63.95 75.95 62.87 82.08 65.25 87.34C67.63 92.6 73.03 96 79 96zM357 91.59c5.686 5.881 16.31 5.881 21.99 0l65-67.34c4.053-4.199 5.137-10.32 2.754-15.59C444.4 3.402 438.1 0 433 0h-130c-5.967 0-11.37 3.402-13.75 8.662c-2.385 5.262-1.301 11.39 2.752 15.59L357 91.59zM448 128H64c-35.35 0-64 28.65-64 63.1v255.1C0 483.3 28.65 512 64 512h384c35.35 0 64-28.65 64-63.1V192C512 156.7 483.3 128 448 128zM352 224C378.5 224.1 400 245.5 400 272c0 26.46-21.47 47.9-48 48C325.5 319.9 304 298.5 304 272C304 245.5 325.5 224.1 352 224zM160 224C186.5 224.1 208 245.5 208 272c0 26.46-21.47 47.9-48 48C133.5 319.9 112 298.5 112 272C112 245.5 133.5 224.1 160 224zM240 448h-160v-48C80 373.5 101.5 352 128 352h64c26.51 0 48 21.49 48 48V448zM432 448h-160v-48c0-26.51 21.49-48 48-48h64c26.51 0 48 21.49 48 48V448z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Lift Safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-e137f3399453d885675a1da305d12c0e\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Safe use of lifts and what to do if you get stuck<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-cb90b0c0      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"shield\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256-.0078C260.7-.0081 265.2 1.008 269.4 2.913L457.7 82.79C479.7 92.12 496.2 113.8 496 139.1C495.5 239.2 454.7 420.7 282.4 503.2C265.7 511.1 246.3 511.1 229.6 503.2C57.25 420.7 16.49 239.2 15.1 139.1C15.87 113.8 32.32 92.12 54.3 82.79L242.7 2.913C246.8 1.008 251.4-.0081 256-.0078V-.0078z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Building safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-c5589b159c44e7388f033ea727ed2a78\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Safety information for buildings over 11 metres including inspections and regulations<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-b2050cbc      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"snowflake\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M475.6 384.1C469.7 394.3 458.9 400 447.9 400c-5.488 0-11.04-1.406-16.13-4.375l-25.09-14.64l5.379 20.29c3.393 12.81-4.256 25.97-17.08 29.34c-2.064 .5625-4.129 .8125-6.164 .8125c-10.63 0-20.36-7.094-23.21-17.84l-17.74-66.92L288 311.7l.0002 70.5l48.38 48.88c9.338 9.438 9.244 24.62-.1875 33.94C331.5 469.7 325.4 472 319.3 472c-6.193 0-12.39-2.375-17.08-7.125l-14.22-14.37L288 480c0 17.69-14.34 32-32.03 32s-32.03-14.31-32.03-32l-.0002-29.5l-14.22 14.37c-9.322 9.438-24.53 9.5-33.97 .1875c-9.432-9.312-9.525-24.5-.1875-33.94l48.38-48.88L223.1 311.7l-59.87 34.93l-17.74 66.92c-2.848 10.75-12.58 17.84-23.21 17.84c-2.035 0-4.1-.25-6.164-.8125c-12.82-3.375-20.47-16.53-17.08-29.34l5.379-20.29l-25.09 14.64C75.11 398.6 69.56 400 64.07 400c-11.01 0-21.74-5.688-27.69-15.88c-8.932-15.25-3.785-34.84 11.5-43.75l25.96-15.15l-20.33-5.508C40.7 316.3 33.15 303.1 36.62 290.3S53.23 270 66.09 273.4L132 291.3L192.5 256L132 220.7L66.09 238.6c-2.111 .5625-4.225 .8438-6.305 .8438c-10.57 0-20.27-7.031-23.16-17.72C33.15 208.9 40.7 195.8 53.51 192.3l20.33-5.508L47.88 171.6c-15.28-8.906-20.43-28.5-11.5-43.75c8.885-15.28 28.5-20.44 43.81-11.5l25.09 14.64L99.9 110.7C96.51 97.91 104.2 84.75 116.1 81.38C129.9 77.91 142.1 85.63 146.4 98.41l17.74 66.92L223.1 200.3l-.0002-70.5L175.6 80.88C166.3 71.44 166.3 56.25 175.8 46.94C185.2 37.59 200.4 37.72 209.8 47.13l14.22 14.37L223.1 32c0-17.69 14.34-32 32.03-32s32.03 14.31 32.03 32l.0002 29.5l14.22-14.37c9.307-9.406 24.51-9.531 33.97-.1875c9.432 9.312 9.525 24.5 .1875 33.94l-48.38 48.88L288 200.3l59.87-34.93l17.74-66.92c3.395-12.78 16.56-20.5 29.38-17.03c12.82 3.375 20.47 16.53 17.08 29.34l-5.379 20.29l25.09-14.64c15.28-8.906 34.91-3.75 43.81 11.5c8.932 15.25 3.785 34.84-11.5 43.75l-25.96 15.15l20.33 5.508c12.81 3.469 20.37 16.66 16.89 29.44c-2.895 10.69-12.59 17.72-23.16 17.72c-2.08 0-4.193-.2813-6.305-.8438L379.1 220.7L319.5 256l60.46 35.28l65.95-17.87C458.8 270 471.9 277.5 475.4 290.3c3.473 12.78-4.082 25.97-16.89 29.44l-20.33 5.508l25.96 15.15C479.4 349.3 484.5 368.9 475.6 384.1z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Cold weather guidance<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-b7c5bf80fdec613a1a7dd1a0085cbcce\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">How to protect your home and stay safe during cold weather<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-daecc723      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"sun\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 159.1c-53.02 0-95.1 42.98-95.1 95.1S202.1 351.1 256 351.1s95.1-42.98 95.1-95.1S309 159.1 256 159.1zM509.3 347L446.1 255.1l63.15-91.01c6.332-9.125 1.104-21.74-9.826-23.72l-109-19.7l-19.7-109c-1.975-10.93-14.59-16.16-23.72-9.824L256 65.89L164.1 2.736c-9.125-6.332-21.74-1.107-23.72 9.824L121.6 121.6L12.56 141.3C1.633 143.2-3.596 155.9 2.736 164.1L65.89 256l-63.15 91.01c-6.332 9.125-1.105 21.74 9.824 23.72l109 19.7l19.7 109c1.975 10.93 14.59 16.16 23.72 9.824L256 446.1l91.01 63.15c9.127 6.334 21.75 1.107 23.72-9.822l19.7-109l109-19.7C510.4 368.8 515.6 356.1 509.3 347zM256 383.1c-70.69 0-127.1-57.31-127.1-127.1c0-70.69 57.31-127.1 127.1-127.1s127.1 57.3 127.1 127.1C383.1 326.7 326.7 383.1 256 383.1z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Hot Weather Guidance<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-686e22eb52e6000db9e4a08d21719536\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Staying safe and comfortable during extreme heat<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1d9bc862      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"house-chimney-medical\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M511.8 287.6L512.5 447.7C512.6 483.2 483.9 512 448.5 512H128.1C92.75 512 64.09 483.3 64.09 448V287.6H32.05C14.02 287.6 0 273.5 0 255.5C0 246.5 3.004 238.5 10.01 231.5L266.4 8.016C273.4 1.002 281.4 0 288.4 0C295.4 0 303.4 2.004 309.5 7.014L416 100.7V64C416 46.33 430.3 32 448 32H480C497.7 32 512 46.33 512 64V185L564.8 231.5C572.8 238.5 576.9 246.5 575.8 255.5C575.8 273.5 560.8 287.6 543.8 287.6L511.8 287.6zM400 248C400 239.2 392.8 232 384 232H328V176C328 167.2 320.8 160 312 160H264C255.2 160 248 167.2 248 176V232H192C183.2 232 176 239.2 176 248V296C176 304.8 183.2 312 192 312H248V368C248 376.8 255.2 384 264 384H312C320.8 384 328 376.8 328 368V312H384C392.8 312 400 304.8 400 296V248z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">General Home Safety<\/h3>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-a8c83d54c4083d0d2ea4f21a3ae9b0d6\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Property inspections, staying safe in your home, and online safety<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\"><\/a><a href=\"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2\" data-type=\"page\" data-id=\"2\">Read guidance &gt;<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Safety management plans<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-5f0f9da88d8e3796e1993385bf7cfd2d wp-block-paragraph\">Transform maintains detailed management plans for each safety area with dedicated legislation. These plans outline how we ensure compliance and keep our properties safe.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Available management plans:<\/h3>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Asbestos safety management plan<\/li>\n\n\n\n<li>Electrical safety management plan<\/li>\n\n\n\n<li>Fire safety management plan<\/li>\n\n\n\n<li>Gas safety management plan<\/li>\n\n\n\n<li>Legionella management plan<\/li>\n\n\n\n<li>Damp &amp; Mould Management plan<\/li>\n\n\n\n<li>Lifts management plan<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-d119e84b50931d32e6f23623c46bfd0b wp-block-paragraph\">To request a copy of any management plan, please email healthandsafety@transformhousing.org.uk<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Our services <\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-8276bde1      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"building\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M336 0C362.5 0 384 21.49 384 48V464C384 490.5 362.5 512 336 512H240V432C240 405.5 218.5 384 192 384C165.5 384 144 405.5 144 432V512H48C21.49 512 0 490.5 0 464V48C0 21.49 21.49 0 48 0H336zM64 272C64 280.8 71.16 288 80 288H112C120.8 288 128 280.8 128 272V240C128 231.2 120.8 224 112 224H80C71.16 224 64 231.2 64 240V272zM176 224C167.2 224 160 231.2 160 240V272C160 280.8 167.2 288 176 288H208C216.8 288 224 280.8 224 272V240C224 231.2 216.8 224 208 224H176zM256 272C256 280.8 263.2 288 272 288H304C312.8 288 320 280.8 320 272V240C320 231.2 312.8 224 304 224H272C263.2 224 256 231.2 256 240V272zM80 96C71.16 96 64 103.2 64 112V144C64 152.8 71.16 160 80 160H112C120.8 160 128 152.8 128 144V112C128 103.2 120.8 96 112 96H80zM160 144C160 152.8 167.2 160 176 160H208C216.8 160 224 152.8 224 144V112C224 103.2 216.8 96 208 96H176C167.2 96 160 103.2 160 112V144zM272 96C263.2 96 256 103.2 256 112V144C256 152.8 263.2 160 272 160H304C312.8 160 320 152.8 320 144V112C320 103.2 312.8 96 304 96H272z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Supported housing<\/h3>\n\n\n\n<p class=\"has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-222a1215f31864affacaea6bf625d19e wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">Make safe within 24 hours<\/p>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-5a4a492ea7789011c400213c246e642f\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50)\">We accommodate 800 people across Surrey, London Borough of Sutton, Berkshire, and West Sussex<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provision in shared housing and single flats \u2013 we provide specialist housing and support services for people who are homeless or at risk of becoming so. We offer people a safe place to live, where they can gain stability.<\/li>\n\n\n\n<li>Every client has their own keyworker, who provides one-to-one support to address the issues the person is facing. Keyworker and client work together to agree a support plan. All of our housing services are designed to enable people to develop the skills and confidence to live more independently.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1f10dc62      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"house-chimney\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M511.8 287.6L512.5 447.7C512.5 450.5 512.3 453.1 512 455.8V472C512 494.1 494.1 512 472 512H456C454.9 512 453.8 511.1 452.7 511.9C451.3 511.1 449.9 512 448.5 512H392C369.9 512 352 494.1 352 472V384C352 366.3 337.7 352 320 352H256C238.3 352 224 366.3 224 384V472C224 494.1 206.1 512 184 512H128.1C126.6 512 125.1 511.9 123.6 511.8C122.4 511.9 121.2 512 120 512H104C81.91 512 64 494.1 64 472V360C64 359.1 64.03 358.1 64.09 357.2V287.6H32.05C14.02 287.6 0 273.5 0 255.5C0 246.5 3.004 238.5 10.01 231.5L266.4 8.016C273.4 1.002 281.4 0 288.4 0C295.4 0 303.4 2.004 309.5 7.014L416 100.7V64C416 46.33 430.3 32 448 32H480C497.7 32 512 46.33 512 64V185L564.8 231.5C572.8 238.5 576.9 246.5 575.8 255.5C575.8 273.5 560.8 287.6 543.8 287.6L511.8 287.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Housing-Related Support<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-3508aecf015333b97d2cec5df186b215\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50)\">Assistance for people living in their own homes who are struggling to maintain independent living<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our housing-related support services assist people in their own homes who are experiencing issues with their housing. People may be finding it difficult to maintain living in their own homes or require extra support to be able to live independently.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-e23d3fa9      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"person-circle-check\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 576 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M208 48C208 74.51 186.5 96 160 96C133.5 96 112 74.51 112 48C112 21.49 133.5 0 160 0C186.5 0 208 21.49 208 48zM152 352V480C152 497.7 137.7 512 120 512C102.3 512 88 497.7 88 480V256.9L59.43 304.5C50.33 319.6 30.67 324.5 15.52 315.4C.3696 306.3-4.531 286.7 4.573 271.5L62.85 174.6C80.2 145.7 111.4 128 145.1 128H174.9C208.6 128 239.8 145.7 257.2 174.6L302.1 249.3C285.1 266.9 273.4 287.7 265.5 310.8C263.6 308.9 261.1 306.8 260.6 304.5L232 256.9V480C232 497.7 217.7 512 200 512C182.3 512 168 497.7 168 480V352L152 352zM576 368C576 447.5 511.5 512 432 512C352.5 512 288 447.5 288 368C288 288.5 352.5 224 432 224C511.5 224 576 288.5 576 368zM476.7 324.7L416 385.4L387.3 356.7C381.1 350.4 370.9 350.4 364.7 356.7C358.4 362.9 358.4 373.1 364.7 379.3L404.7 419.3C410.9 425.6 421.1 425.6 427.3 419.3L499.3 347.3C505.6 341.1 505.6 330.9 499.3 324.7C493.1 318.4 482.9 318.4 476.7 324.7H476.7z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Temporary Accommodation<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-a13f5ed7d6dd50c335760c4866cfe267\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50)\">We work with local councils to provide temporary accommodation for homeless people and families.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>These projects offer a home for local people who find themselves homeless. Clients are referred by the council and must have a connection to the local area to be eligible for housing.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-d593f3fb      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"people-line\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M360 72C360 94.09 342.1 112 320 112C297.9 112 280 94.09 280 72C280 49.91 297.9 32 320 32C342.1 32 360 49.91 360 72zM104 168C104 145.9 121.9 128 144 128C166.1 128 184 145.9 184 168C184 190.1 166.1 208 144 208C121.9 208 104 190.1 104 168zM608 416C625.7 416 640 430.3 640 448C640 465.7 625.7 480 608 480H32C14.33 480 0 465.7 0 448C0 430.3 14.33 416 32 416H608zM456 168C456 145.9 473.9 128 496 128C518.1 128 536 145.9 536 168C536 190.1 518.1 208 496 208C473.9 208 456 190.1 456 168zM200 352C200 369.7 185.7 384 168 384H120C102.3 384 88 369.7 88 352V313.5L61.13 363.4C54.85 375 40.29 379.4 28.62 373.1C16.95 366.8 12.58 352.3 18.87 340.6L56.75 270.3C72.09 241.8 101.9 224 134.2 224H153.8C170.1 224 185.7 228.5 199.2 236.6L232.7 174.3C248.1 145.8 277.9 128 310.2 128H329.8C362.1 128 391.9 145.8 407.3 174.3L440.8 236.6C454.3 228.5 469.9 224 486.2 224H505.8C538.1 224 567.9 241.8 583.3 270.3L621.1 340.6C627.4 352.3 623 366.8 611.4 373.1C599.7 379.4 585.2 375 578.9 363.4L552 313.5V352C552 369.7 537.7 384 520 384H472C454.3 384 440 369.7 440 352V313.5L413.1 363.4C406.8 375 392.3 379.4 380.6 373.1C368.1 366.8 364.6 352.3 370.9 340.6L407.2 273.1C405.5 271.5 404 269.6 402.9 267.4L376 217.5V272C376 289.7 361.7 304 344 304H295.1C278.3 304 263.1 289.7 263.1 272V217.5L237.1 267.4C235.1 269.6 234.5 271.5 232.8 273.1L269.1 340.6C275.4 352.3 271 366.8 259.4 373.1C247.7 379.4 233.2 375 226.9 363.4L199.1 313.5L200 352z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Other Services<\/h3>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-8c83986d63865d39a020be3bc48c6d7d\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50)\">Transform colleagues provide support so clients can settle into their home and deal with any housing issues such as repairs, rent payments, and health and safety. They assist people to move to more permanent accommodation when they are ready.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Floating support services <\/li>\n\n\n\n<li>24\/7 staffed higher support services for more complex needs <\/li>\n\n\n\n<li>Sheltered housing for older people <\/li>\n\n\n\n<li>Housing management only service<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">How we deliver our services<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-974599f4      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"building-flag\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M336 0C362.5 0 384 21.49 384 48V464C384 490.5 362.5 512 336 512H240V432C240 405.5 218.5 384 192 384C165.5 384 144 405.5 144 432V512H48C21.49 512 0 490.5 0 464V48C0 21.49 21.49 0 48 0H336zM64 272C64 280.8 71.16 288 80 288H112C120.8 288 128 280.8 128 272V240C128 231.2 120.8 224 112 224H80C71.16 224 64 231.2 64 240V272zM176 224C167.2 224 160 231.2 160 240V272C160 280.8 167.2 288 176 288H208C216.8 288 224 280.8 224 272V240C224 231.2 216.8 224 208 224H176zM256 272C256 280.8 263.2 288 272 288H304C312.8 288 320 280.8 320 272V240C320 231.2 312.8 224 304 224H272C263.2 224 256 231.2 256 240V272zM80 96C71.16 96 64 103.2 64 112V144C64 152.8 71.16 160 80 160H112C120.8 160 128 152.8 128 144V112C128 103.2 120.8 96 112 96H80zM160 144C160 152.8 167.2 160 176 160H208C216.8 160 224 152.8 224 144V112C224 103.2 216.8 96 208 96H176C167.2 96 160 103.2 160 112V144zM272 96C263.2 96 256 103.2 256 112V144C256 152.8 263.2 160 272 160H304C312.8 160 320 152.8 320 144V112C320 103.2 312.8 96 304 96H272zM448 0C465.7 0 480 14.33 480 32H624C632.8 32 640 39.16 640 48V176C640 184.8 632.8 192 624 192H480V512H416V32C416 14.33 430.3 0 448 0z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Accommodation types<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Hostels <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Shared houses <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Self-contained flats<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-80f40c91      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"clock\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 512C114.6 512 0 397.4 0 256C0 114.6 114.6 0 256 0C397.4 0 512 114.6 512 256C512 397.4 397.4 512 256 512zM232 256C232 264 236 271.5 242.7 275.1L338.7 339.1C349.7 347.3 364.6 344.3 371.1 333.3C379.3 322.3 376.3 307.4 365.3 300L280 243.2V120C280 106.7 269.3 96 255.1 96C242.7 96 231.1 106.7 231.1 120L232 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Support levels<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">24-hour staff cover <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">High support <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Low support<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-b8f00788      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"calendar\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M96 32C96 14.33 110.3 0 128 0C145.7 0 160 14.33 160 32V64H288V32C288 14.33 302.3 0 320 0C337.7 0 352 14.33 352 32V64H400C426.5 64 448 85.49 448 112V160H0V112C0 85.49 21.49 64 48 64H96V32zM448 464C448 490.5 426.5 512 400 512H48C21.49 512 0 490.5 0 464V192H448V464z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Duration<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d9bd1479 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Short-term \u2013 up to two years <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Long-term \u2013 over two years<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">The people we support<\/h2>\n\n\n\n<div class=\"wp-block-columns has-ast-global-color-5-background-color has-background is-layout-flex wp-container-core-columns-is-layout-f2cd8118 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2667\" target=\"_blank\" rel=\"noreferrer noopener\">Young<strong> <\/strong>people<strong> <\/strong>(16+), including looked after children and care leavers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2666\" target=\"_blank\" rel=\"noreferrer noopener\">People with mental health issues<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2665\">Single homeless people including those presenting with multiple and complex needs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2922\">People in need of housing related support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2671\" target=\"_blank\" rel=\"noreferrer noopener\">People in recovery from substance misuse<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2669\" target=\"_blank\" rel=\"noreferrer noopener\">People with a history of offending<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2672\" target=\"_blank\" rel=\"noreferrer noopener\">People with learning disabilities<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2668\" target=\"_blank\" rel=\"noreferrer noopener\">Young mothers and babies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\">Unaccompanied young asylum seekers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2670\" target=\"_blank\" rel=\"noreferrer noopener\">Older people<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-2-color has-ast-global-color-5-background-color has-text-color has-background has-link-color wp-elements-4f4411209049b313b0beddb541e7046d is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">The people we support<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f2cd8118 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:33.33%\">\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2667\" target=\"_blank\" rel=\"noreferrer noopener\">Young<strong> <\/strong>people<strong> <\/strong>(16+), including looked after children and care leavers<\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2922\">People in need of housing related support<\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\">Unaccompanied young asylum seekers<\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2922\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2670\" target=\"_blank\" rel=\"noreferrer noopener\">Older people<\/a><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-2-color has-ast-global-color-5-background-color has-text-color has-background has-link-color wp-elements-d0a15e00b32ab5525fee50e81f9fa5d8 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:33.33%\">\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2922\">People in need <a href=\"https:\/\/transformhousing.org.uk\/node\/2666\" target=\"_blank\" rel=\"noreferrer noopener\">People with mental health issues<\/a> housing related support<\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2667\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2669\" target=\"_blank\" rel=\"noreferrer noopener\">People with a history of offending<\/a><\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2665\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2671\" target=\"_blank\" rel=\"noreferrer noopener\">People in recovery from substance misuse<\/a><\/a><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-2-color has-ast-global-color-5-background-color has-text-color has-background has-link-color wp-elements-d0de2e1f9862810fd2df50a357f20c99 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:33.33%\">\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2665\">Single homeless people including those presenting with multiple and complex needs<\/a><\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2665\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2671\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2668\" target=\"_blank\" rel=\"noreferrer noopener\">Young mothers and babies<\/a><\/a><\/a><\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:4px\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2667\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2669\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/transformhousing.org.uk\/node\/2672\" target=\"_blank\" rel=\"noreferrer noopener\">People with learning disabilities<\/a><\/a><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Where do we operate? <\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:100%\">\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-c04e62fad7508220ccc05a8ae1ac6f2d\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">Transform operates local offices across multiple locations:<\/h6>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-icon-list uagb-block-a74492f9\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-aab8f0c3\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Elmbridge<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-9a6dec46\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Farnham<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-e0605563\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Guildford<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-8ecc8dcd\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Housing First Services<\/span><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-icon-list uagb-block-18a25ae1\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-8aaa13dd\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Reigate<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-2631de65\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Runnymede<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-0279a2f7\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Spelthorne<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-541d8956\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Sutton &amp; Epsom<\/span><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-icon-list uagb-block-4342a5d5\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-2034e564\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Woking &#8211; Pound House<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-701ed5ad\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Woking &#8211; The Crescent<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-5b8544ab\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Wokingham<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-15a53f75\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Reigate Sheltered Housing Services (including Crawley)<\/span><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading has-text-align-left\"><strong>Information for clients<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-96a108c5 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-f5f20908      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"circle-arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 0C114.6 0 0 114.6 0 256c0 141.4 114.6 256 256 256s256-114.6 256-256C512 114.6 397.4 0 256 0zM406.6 278.6l-103.1 103.1c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25L306.8 288H128C110.3 288 96 273.7 96 256s14.31-32 32-32h178.8l-49.38-49.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l103.1 103.1C414.6 241.3 416 251.1 416 256C416 260.9 414.6 270.7 406.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\">Client Handbook<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-96a108c5 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-fb10437e      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"circle-arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 0C114.6 0 0 114.6 0 256c0 141.4 114.6 256 256 256s256-114.6 256-256C512 114.6 397.4 0 256 0zM406.6 278.6l-103.1 103.1c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25L306.8 288H128C110.3 288 96 273.7 96 256s14.31-32 32-32h178.8l-49.38-49.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l103.1 103.1C414.6 241.3 416 251.1 416 256C416 260.9 414.6 270.7 406.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\">Training Modules<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-96a108c5 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-807ad940      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"circle-arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M256 0C114.6 0 0 114.6 0 256c0 141.4 114.6 256 256 256s256-114.6 256-256C512 114.6 397.4 0 256 0zM406.6 278.6l-103.1 103.1c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25L306.8 288H128C110.3 288 96 273.7 96 256s14.31-32 32-32h178.8l-49.38-49.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l103.1 103.1C414.6 241.3 416 251.1 416 256C416 260.9 414.6 270.7 406.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\">Get involved<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list uagb-block-00804a0c\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-fbc8a90a\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M256 0C114.6 0 0 114.6 0 256c0 141.4 114.6 256 256 256s256-114.6 256-256C512 114.6 397.4 0 256 0zM406.6 278.6l-103.1 103.1c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25L306.8 288H128C110.3 288 96 273.7 96 256s14.31-32 32-32h178.8l-49.38-49.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l103.1 103.1C414.6 241.3 416 251.1 416 256C416 260.9 414.6 270.7 406.6 278.6z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">List item<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-2d4a3aa3\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M256 0C114.6 0 0 114.6 0 256c0 141.4 114.6 256 256 256s256-114.6 256-256C512 114.6 397.4 0 256 0zM406.6 278.6l-103.1 103.1c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25L306.8 288H128C110.3 288 96 273.7 96 256s14.31-32 32-32h178.8l-49.38-49.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l103.1 103.1C414.6 241.3 416 251.1 416 256C416 260.9 414.6 270.7 406.6 278.6z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">List item<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-878d6a40\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M256 0C114.6 0 0 114.6 0 256c0 141.4 114.6 256 256 256s256-114.6 256-256C512 114.6 397.4 0 256 0zM406.6 278.6l-103.1 103.1c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25L306.8 288H128C110.3 288 96 273.7 96 256s14.31-32 32-32h178.8l-49.38-49.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l103.1 103.1C414.6 241.3 416 251.1 416 256C416 260.9 414.6 270.7 406.6 278.6z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">List item<\/span><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading has-text-align-left\"><strong>Key services<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-c453fea0 wp-block-column-is-layout-constrained\" style=\"flex-basis:50%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><span style=\"text-decoration: underline;\">Repair or maintenance<\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><span style=\"text-decoration: underline;\">Health and safety<\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><span style=\"text-decoration: underline;\">Make a compliment<\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-b192c3d7 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><span style=\"text-decoration: underline;\">Service information<\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><span style=\"text-decoration: underline;\">Contact us<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-ast-global-color-7-background-color has-background is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-d63747b8 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:3px;border-top-right-radius:3px;border-bottom-left-radius:3px;border-bottom-right-radius:3px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);box-shadow:var(--wp--preset--shadow--natural)\">\n<h3 class=\"wp-block-heading has-text-align-left\"><span style=\"text-decoration: underline;\">Report a repair or maintenance issue<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We carry out regular maintenance to ensure you home is safe and comfortable if you need to report a repair, submit a report by clicking the link above.<br><br><span style=\"text-decoration: underline;\">Check if a repair is urgent by going to <strong>Response times<\/strong><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Client handbook quick links<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);box-shadow:var(--wp--preset--shadow--natural);flex-basis:40%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-bcd67ea392eab9b47dc7f25ccc1ad664\"><span style=\"text-decoration: underline;\">Our Policies<\/span><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top uag-hide-mob is-layout-flow wp-block-column-is-layout-flow\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-b31df9c8    uag-hide-tab uag-hide-mob \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M438.6 278.6l-160 160C272.4 444.9 264.2 448 256 448s-16.38-3.125-22.62-9.375c-12.5-12.5-12.5-32.75 0-45.25L338.8 288H32C14.33 288 .0016 273.7 .0016 256S14.33 224 32 224h306.8l-105.4-105.4c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l160 160C451.1 245.9 451.1 266.1 438.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ipsum lacus magna in non eget non rhoncus. Dolor in viverra iaculi<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);box-shadow:var(--wp--preset--shadow--natural);flex-basis:40%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-d09bd0fdca7fae57af2c25ee763fa6af\"><span style=\"text-decoration: underline;\">Phone numbers<\/span><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top uag-hide-mob is-layout-flow wp-block-column-is-layout-flow\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-8f450810    uag-hide-tab uag-hide-mob \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M438.6 278.6l-160 160C272.4 444.9 264.2 448 256 448s-16.38-3.125-22.62-9.375c-12.5-12.5-12.5-32.75 0-45.25L338.8 288H32C14.33 288 .0016 273.7 .0016 256S14.33 224 32 224h306.8l-105.4-105.4c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l160 160C451.1 245.9 451.1 266.1 438.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ipsum lacus magna in non eget non rhoncus.Dolor in viverra iaculis non.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);box-shadow:var(--wp--preset--shadow--natural);flex-basis:40%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-d425c63720de72dc8a76a1b03a11a4ac\"><span style=\"text-decoration: underline;\">Staying safe at home<\/span><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top uag-hide-mob is-layout-flow wp-block-column-is-layout-flow\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-1539fc43    uag-hide-tab uag-hide-mob \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M438.6 278.6l-160 160C272.4 444.9 264.2 448 256 448s-16.38-3.125-22.62-9.375c-12.5-12.5-12.5-32.75 0-45.25L338.8 288H32C14.33 288 .0016 273.7 .0016 256S14.33 224 32 224h306.8l-105.4-105.4c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l160 160C451.1 245.9 451.1 266.1 438.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ipsum lacus magna in non eget non rhoncus. Dolor in viverra iaculi<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);box-shadow:var(--wp--preset--shadow--natural);flex-basis:40%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-71ce99fb48fc08e8c364581594144578\"><span style=\"text-decoration: underline;\">Your tenancy agreement<\/span><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top uag-hide-mob is-layout-flow wp-block-column-is-layout-flow\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-5a6c09a4    uag-hide-tab uag-hide-mob \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"arrow-right\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M438.6 278.6l-160 160C272.4 444.9 264.2 448 256 448s-16.38-3.125-22.62-9.375c-12.5-12.5-12.5-32.75 0-45.25L338.8 288H32C14.33 288 .0016 273.7 .0016 256S14.33 224 32 224h306.8l-105.4-105.4c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l160 160C451.1 245.9 451.1 266.1 438.6 278.6z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ipsum lacus magna in non eget non rhoncus.Dolor in viverra iaculis non.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-241d1b71 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-a7dce961 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-700a0eba wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-0-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-757068fd4b8cc9ead1c8c3fa68966a94\">Emergency<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-4-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:60%\">\n<p class=\"wp-block-paragraph\"><strong>Depending on the emergency, we aim to make it safe within 24 hours of being notified.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This category includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Water leaks where the supply cannot be isolated<\/li>\n\n\n\n<li>Total loss of mains water or electricity (unless it is a general fault with the supplier)<\/li>\n\n\n\n<li>Electrical check after leaks and flooding<br>Flooding \/ burst pipes<\/li>\n\n\n\n<li>Blocked toilet (where it is the only toilet in the property)<\/li>\n\n\n\n<li>Making secure after a fire or break-in (boarding up)<\/li>\n\n\n\n<li>Total loss of heating (winter)<\/li>\n\n\n\n<li>Serious electrical faults<\/li>\n\n\n\n<li>Anything potentially dangerous or life threatening<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you are experiencing one of the problems above, please contact us:<br><br>Monday \u2013 Friday, 9am \u2013 5pm:&nbsp;<strong>0800 389 5224<\/strong><br>Evenings and weekends (emergencies only):&nbsp;<strong>01489 866720<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-7-background-color has-background is-layout-constrained wp-container-core-group-is-layout-275b42c8 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">Routine<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We aim to complete repairs within 6 weeks (30 working days).<\/strong><br><br>This category includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minor plumbing faults<\/li>\n\n\n\n<li>Minor electrical faults<\/li>\n\n\n\n<li>Sealant around sinks or baths<\/li>\n\n\n\n<li>Replacement components<\/li>\n\n\n\n<li>Plastering<\/li>\n\n\n\n<li>Television\/aerial related repairs<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-5185c3d0 wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">How to <strong>report a repair or maintenance issue<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">By telephone:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Monday \u2013 Friday, 9am \u2013 5pm:&nbsp;0800 389 5224<br>Evenings and weekends (emergencies only):&nbsp;01489 866720<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Via email:<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-75cc1ae61b424b8a8855b31af5f948f3 wp-block-paragraph\">repairs@transformhousing.org.uk<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Submit a maintenance issue form<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Complete a maintenance issue form. Your request will be passed to our maintenance team.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-bottom-color:var(--wp--preset--color--ast-global-color-1);border-bottom-width:8px;min-height:320px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" class=\"wp-block-cover__image-background wp-image-40 size-large\" alt=\"\" src=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-1024x477.png\" data-object-fit=\"cover\" srcset=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-1024x477.png 1024w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-300x140.png 300w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-768x358.png 768w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-1536x715.png 1536w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg.png 1613w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left has-ast-global-color-5-color has-text-color has-link-color wp-elements-4aa263e89afa01c85fd593287d2a896d\" style=\"margin-right:0;margin-left:0;padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">Services We Provide<\/h1>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-856777466458e94a8eac8bd4593a70bb\">Housing and support services for vulnerable people across Surrey, Berkshire, West Sussex and London<\/h4>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\">The people we support are some of the most vulnerable in our society<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We provide housing and related support services to clients to empower them to manage the issues they are facing, gain new skills, and increase their confidence. We provide our services in a trauma-informed way and tailor this to each individual person\u2019s needs. We do this to enable them to improve their lives and live more independently.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d05d77e4 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">The services we provide<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Supported housing:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provision in shared housing and single flats \u2013 we provide specialist housing and support services for people who are homeless or at risk of becoming so. We provide accommodation for 800 people across Surrey, the London Borough of Sutton, and parts of Berkshire and West Sussex. We offer people a safe place to live, where they can gain stability.<br><br>Every client has their own keyworker, who provides one-to-one support to address the issues the person is facing. Keyworker and client work together to agree a support plan. All of our housing services are designed to enable people to develop the skills and confidence to live more independently<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Housing-related support:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our housing-related support services assist people in their own homes who are experiencing issues with their housing. People may be finding it difficult to maintain living in their own homes or require extra support to be able to live independently.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Temporary accommodation:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We work with local councils to provide temporary accommodation for homeless people and families.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>These projects offer a home for local people who find themselves homeless. Clients are referred by the council and must have a connection to the local area to be eligible for housing.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Other types of service:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Transform colleagues provide support so clients can settle into their home and deal with any housing issues such as repairs, rent payments, and health and safety. They assist people to move to more permanent accommodation when they are ready.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Floating support services<\/li>\n\n\n\n<li>Higher support need services for more complex needs with 24\/7 staff<\/li>\n\n\n\n<li>Sheltered housing for older people<\/li>\n\n\n\n<li>Housing management only service<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\">How we provide our services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We deliver these in a range of settings and working in partnership with a number of local authorities and local agencies.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-7-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Accommodation<\/h3>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hostels<\/li>\n\n\n\n<li>Shared houses<\/li>\n\n\n\n<li>Self-contained flats<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-7-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\">Support level<\/h3>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>24-hour staff cover<\/li>\n\n\n\n<li>High support<\/li>\n\n\n\n<li>Low support<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-7-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\">Length of stay<\/h3>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Short-term \u2013 up to two years<\/li>\n\n\n\n<li>Long-term \u2013 over two years<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:50%\">\n<h3 class=\"wp-block-heading\">Where do we operate?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To find out more about what we offer in each location, check out our local offices:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/transformhousing.org.uk\/elmbridge\" target=\"_blank\" rel=\"noreferrer noopener\">Elmbridge<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/farnham\" target=\"_blank\" rel=\"noreferrer noopener\">Farnham<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/guildford\" target=\"_blank\" rel=\"noreferrer noopener\">Guildford<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2664\" target=\"_blank\" rel=\"noreferrer noopener\">Housing First Services<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/reigate\" target=\"_blank\" rel=\"noreferrer noopener\">Reigate<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/reigate-sheltered-housing-services\" target=\"_blank\" rel=\"noreferrer noopener\">Reigate Sheltered Housing Services (including Crawley)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/runnymede\" target=\"_blank\" rel=\"noreferrer noopener\">Runnymede<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/spelthorne\" target=\"_blank\" rel=\"noreferrer noopener\">Spelthorne<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/209\" target=\"_blank\" rel=\"noreferrer noopener\">Sutton &amp; Epsom<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/woking-pound-house\" target=\"_blank\" rel=\"noreferrer noopener\">Woking &#8211; Pound House<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/woking-crescent\" target=\"_blank\" rel=\"noreferrer noopener\">Woking &#8211; The Crescent<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/wokingham\" target=\"_blank\" rel=\"noreferrer noopener\">Wokingham<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:50%\">\n<h3 class=\"wp-block-heading\">The people we support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We provide support to a whole range of people, please check below for eligibility: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2667\" target=\"_blank\" rel=\"noreferrer noopener\">Young<strong> <\/strong>people<strong> <\/strong>(16+), including looked after children and care leavers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2666\" target=\"_blank\" rel=\"noreferrer noopener\">People with mental health issues<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2665\">Single homeless people including those presenting with multiple and complex needs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2922\">People in need of housing related support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2671\" target=\"_blank\" rel=\"noreferrer noopener\">People in recovery from substance misuse<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2669\" target=\"_blank\" rel=\"noreferrer noopener\">People with a history of offending<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2672\" target=\"_blank\" rel=\"noreferrer noopener\">People with learning disabilities<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2668\" target=\"_blank\" rel=\"noreferrer noopener\">Young mothers and babies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\">Unaccompanied young asylum seekers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2670\" target=\"_blank\" rel=\"noreferrer noopener\">Older people<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">The people we support<\/h2>\n\n\n\n<div class=\"wp-block-columns has-ast-global-color-5-background-color has-background is-layout-flex wp-container-core-columns-is-layout-f2cd8118 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2667\" target=\"_blank\" rel=\"noreferrer noopener\">Young<strong> <\/strong>people<strong> <\/strong>(16+), including looked after children and care leavers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2666\" target=\"_blank\" rel=\"noreferrer noopener\">People with mental health issues<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2665\">Single homeless people including those presenting with multiple and complex needs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2922\">People in need of housing related support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2671\" target=\"_blank\" rel=\"noreferrer noopener\">People in recovery from substance misuse<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2669\" target=\"_blank\" rel=\"noreferrer noopener\">People with a history of offending<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2672\" target=\"_blank\" rel=\"noreferrer noopener\">People with learning disabilities<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2668\" target=\"_blank\" rel=\"noreferrer noopener\">Young mothers and babies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2673\" target=\"_blank\" rel=\"noreferrer noopener\">Unaccompanied young asylum seekers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/transformhousing.org.uk\/node\/2670\" target=\"_blank\" rel=\"noreferrer noopener\">Older people<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Where do we operate? <\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:100%\">\n<h6 class=\"wp-block-heading has-ast-global-color-3-color has-text-color has-link-color wp-elements-247e901881ec4bdff0420e3ff80a7d20\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">Transform operates local offices across multiple locations:<\/h6>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0237704c wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-uagb-icon-list uagb-block-3930f4bc\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-1cda34c2\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Elmbridge<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-f5ed7f18\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Farnham<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-4f305416\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Guildford<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-ab7e6849\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Housing First Services<\/span><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-icon-list uagb-block-26e18a78\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-f74b67d6\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Reigate<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-e286b6c4\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Runnymede<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-06e45299\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Spelthorne<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-fb8139e6\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Sutton &amp; Epsom<\/span><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-icon-list uagb-block-021cd975\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-42237cd9\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Woking &#8211; Pound House<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-116832f9\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Woking &#8211; The Crescent<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-ed6fcc92\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Wokingham<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-017d71d1\"><span class=\"uagb-icon-list__source-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-list__label\">Reigate Sheltered Housing Services (including Crawley)<\/span><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading\">Types of repair &amp; Response times<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We prioritise repairs based on urgency. These categories are a guide \u2014 emergencies are dealt with quickly, while less urgent work may take longer.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<hr class=\"wp-block-separator has-text-color has-vivid-red-color has-alpha-channel-opacity has-vivid-red-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-a870098f wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\">Emergency<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Made safe within <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-b507c051 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-ast-global-color-0-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-0-border-color wp-element-button\" style=\"border-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">24 hours<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Water leaks where supply cannot be isolated<\/li>\n\n\n\n<li>Total loss of mains water or electricity<\/li>\n\n\n\n<li>Electrical check after flooding<\/li>\n\n\n\n<li>Flooding \/ burst pipes<\/li>\n\n\n\n<li>Blocked toilet (only toilet in property)<\/li>\n\n\n\n<li>Securing after fire or break-in<\/li>\n\n\n\n<li>Total loss of heating (winter)<\/li>\n\n\n\n<li>Serious electrical faults<\/li>\n\n\n\n<li>Anything potentially dangerous or life threatening<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-a870098f wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\">Urgent<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Repaired within<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-b507c051 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-ast-global-color-0-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-0-border-color wp-element-button\" style=\"border-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">1 week<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leaking roof<\/li>\n\n\n\n<li>Loss of heating (partial in winter or total in summer)<\/li>\n\n\n\n<li>Plumbing faults \u2014 blocked waste pipes, overflow, shower, toilet cistern<\/li>\n\n\n\n<li>Urgent isolated electrical faults<\/li>\n\n\n\n<li>Entry phones<\/li>\n\n\n\n<li>Faulty appliances<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-fdeaa0c9 wp-block-columns-is-layout-flex\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-a870098f wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\">Essential<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Completed within<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-b507c051 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link has-ast-global-color-0-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-0-border-color wp-element-button\" style=\"border-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">4 weeks<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minor plumbing faults<\/li>\n\n\n\n<li>Minor electrical faults<\/li>\n\n\n\n<li>Sealant around sinks or baths<\/li>\n\n\n\n<li>Replacement components<\/li>\n\n\n\n<li>Plastering<\/li>\n\n\n\n<li>Television \/ aerial related repairs<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<hr class=\"wp-block-separator has-text-color has-vivid-cyan-blue-color has-alpha-channel-opacity has-vivid-cyan-blue-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-a870098f wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\">Routine<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Completed within<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-b507c051 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--4\"><a class=\"wp-block-button__link has-ast-global-color-0-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-0-border-color wp-element-button\" style=\"border-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">6 weeks<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kitchen units<\/li>\n\n\n\n<li>Doorbells<\/li>\n\n\n\n<li>Aids and adaptations<\/li>\n\n\n\n<li>Tiling<\/li>\n\n\n\n<li>Fencing, walls, outbuildings<\/li>\n\n\n\n<li>Easing sticking doors \/ windows<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading\">Out of hours emergency help<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4c96c1b2 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:12px;border-top-right-radius:12px;border-bottom-left-radius:12px;border-bottom-right-radius:12px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group has-ast-global-color-1-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-9ca65b22 wp-block-group-is-layout-flex\" style=\"border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-159a5c5c      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"people-group\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M184 88C184 118.9 158.9 144 128 144C97.07 144 72 118.9 72 88C72 57.07 97.07 32 128 32C158.9 32 184 57.07 184 88zM208.4 196.3C178.7 222.7 160 261.2 160 304C160 338.3 171.1 369.8 192 394.5V416C192 433.7 177.7 448 160 448H96C78.33 448 64 433.7 64 416V389.2C26.16 371.2 0 332.7 0 288C0 226.1 50.14 176 112 176H144C167.1 176 190.2 183.5 208.4 196.3V196.3zM64 245.7C54.04 256.9 48 271.8 48 288C48 304.2 54.04 319.1 64 330.3V245.7zM448 416V394.5C468 369.8 480 338.3 480 304C480 261.2 461.3 222.7 431.6 196.3C449.8 183.5 472 176 496 176H528C589.9 176 640 226.1 640 288C640 332.7 613.8 371.2 576 389.2V416C576 433.7 561.7 448 544 448H480C462.3 448 448 433.7 448 416zM576 330.3C585.1 319.1 592 304.2 592 288C592 271.8 585.1 256.9 576 245.7V330.3zM568 88C568 118.9 542.9 144 512 144C481.1 144 456 118.9 456 88C456 57.07 481.1 32 512 32C542.9 32 568 57.07 568 88zM256 96C256 60.65 284.7 32 320 32C355.3 32 384 60.65 384 96C384 131.3 355.3 160 320 160C284.7 160 256 131.3 256 96zM448 304C448 348.7 421.8 387.2 384 405.2V448C384 465.7 369.7 480 352 480H288C270.3 480 256 465.7 256 448V405.2C218.2 387.2 192 348.7 192 304C192 242.1 242.1 192 304 192H336C397.9 192 448 242.1 448 304zM256 346.3V261.7C246 272.9 240 287.8 240 304C240 320.2 246 335.1 256 346.3zM384 261.7V346.3C393.1 335 400 320.2 400 304C400 287.8 393.1 272.9 384 261.7z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-b3a11d4e6e22ff3953dff9fcf7e5d9c4\">Out of hours emergency line<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-border-color has-ast-global-color-5-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9ca65b22 wp-block-columns-is-layout-flex\" style=\"border-color:#abb8c3;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading\">01489 866720<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have an emergency maintenance problem outside of office hours, call this number rather than the main office number.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h5 class=\"wp-block-heading\">Gas leak?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Do not use any switches. Leave the property and call National Grid immediately.<a href=\"tel:08001119999\"> 0800 111 999<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-5-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h5 class=\"wp-block-heading\">No power?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Check for local power cuts or call UK Power Networks. <a href=\"https:\/\/www.ukpowernetworks.co.uk\/power-cut\" target=\"_blank\" rel=\"noreferrer noopener\">Live power cut map<\/a>   <a href=\"tel:08003163105\">0800 316 3105<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-7-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading\">Report a repair<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-214f68ce      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"people-group\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M184 88C184 118.9 158.9 144 128 144C97.07 144 72 118.9 72 88C72 57.07 97.07 32 128 32C158.9 32 184 57.07 184 88zM208.4 196.3C178.7 222.7 160 261.2 160 304C160 338.3 171.1 369.8 192 394.5V416C192 433.7 177.7 448 160 448H96C78.33 448 64 433.7 64 416V389.2C26.16 371.2 0 332.7 0 288C0 226.1 50.14 176 112 176H144C167.1 176 190.2 183.5 208.4 196.3V196.3zM64 245.7C54.04 256.9 48 271.8 48 288C48 304.2 54.04 319.1 64 330.3V245.7zM448 416V394.5C468 369.8 480 338.3 480 304C480 261.2 461.3 222.7 431.6 196.3C449.8 183.5 472 176 496 176H528C589.9 176 640 226.1 640 288C640 332.7 613.8 371.2 576 389.2V416C576 433.7 561.7 448 544 448H480C462.3 448 448 433.7 448 416zM576 330.3C585.1 319.1 592 304.2 592 288C592 271.8 585.1 256.9 576 245.7V330.3zM568 88C568 118.9 542.9 144 512 144C481.1 144 456 118.9 456 88C456 57.07 481.1 32 512 32C542.9 32 568 57.07 568 88zM256 96C256 60.65 284.7 32 320 32C355.3 32 384 60.65 384 96C384 131.3 355.3 160 320 160C284.7 160 256 131.3 256 96zM448 304C448 348.7 421.8 387.2 384 405.2V448C384 465.7 369.7 480 352 480H288C270.3 480 256 465.7 256 448V405.2C218.2 387.2 192 348.7 192 304C192 242.1 242.1 192 304 192H336C397.9 192 448 242.1 448 304zM256 346.3V261.7C246 272.9 240 287.8 240 304C240 320.2 246 335.1 256 346.3zM384 261.7V346.3C393.1 335 400 320.2 400 304C400 287.8 393.1 272.9 384 261.7z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Speak to your keyworker or a member of staff<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-370e5767      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"envelope-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M493.6 163c-24.88-19.62-45.5-35.37-164.3-121.6C312.7 29.21 279.7 0 256.4 0H255.6C232.3 0 199.3 29.21 182.6 41.38c-118.8 86.25-139.4 101.1-164.3 121.6C6.75 172 0 186 0 200.8v263.2C0 490.5 21.49 512 48 512h416c26.51 0 48-21.49 48-47.1V200.8C512 186 505.3 172 493.6 163zM303.2 367.5C289.1 378.5 272.5 384 256 384s-33.06-5.484-47.16-16.47L64 254.9V208.5c21.16-16.59 46.48-35.66 156.4-115.5c3.18-2.328 6.891-5.187 10.98-8.353C236.9 80.44 247.8 71.97 256 66.84c8.207 5.131 19.14 13.6 24.61 17.84c4.09 3.166 7.801 6.027 11.15 8.478C400.9 172.5 426.6 191.7 448 208.5v46.32L303.2 367.5z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Email our repairs team <a href=\"mailto:repairs@transformhousing.org.uk\">repairs@transformhousing.org.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-0bb6116a      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"phone\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M511.2 387l-23.25 100.8c-3.266 14.25-15.79 24.22-30.46 24.22C205.2 512 0 306.8 0 54.5c0-14.66 9.969-27.2 24.22-30.45l100.8-23.25C139.7-2.602 154.7 5.018 160.8 18.92l46.52 108.5c5.438 12.78 1.77 27.67-8.98 36.45L144.5 207.1c33.98 69.22 90.26 125.5 159.5 159.5l44.08-53.8c8.688-10.78 23.69-14.51 36.47-8.975l108.5 46.51C506.1 357.2 514.6 372.4 511.2 387z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Call our maintenance teams Monday \u2013 Friday, 9am \u2013 5pm:&nbsp;0800 389 5224<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-dc9e5cdd      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"wpforms\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M448 75.2v361.7c0 24.3-19 43.2-43.2 43.2H43.2C19.3 480 0 461.4 0 436.8V75.2C0 51.1 18.8 32 43.2 32h361.7c24 0 43.1 18.8 43.1 43.2zm-37.3 361.6V75.2c0-3-2.6-5.8-5.8-5.8h-9.3L285.3 144 224 94.1 162.8 144 52.5 69.3h-9.3c-3.2 0-5.8 2.8-5.8 5.8v361.7c0 3 2.6 5.8 5.8 5.8h361.7c3.2 .1 5.8-2.7 5.8-5.8zM150.2 186v37H76.7v-37h73.5zm0 74.4v37.3H76.7v-37.3h73.5zm11.1-147.3l54-43.7H96.8l64.5 43.7zm210 72.9v37h-196v-37h196zm0 74.4v37.3h-196v-37.3h196zm-84.6-147.3l64.5-43.7H232.8l53.9 43.7zM371.3 335v37.3h-99.4V335h99.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Fill in our online maintenance reporting form<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-3-color has-ast-global-color-4-background-color has-text-color has-background has-link-color wp-element-button\" style=\"border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px\">Report a repair online now -&gt; <\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading\">What we take care of<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We carry out regular maintenance to make sure your home is safe and comfortable.<\/li>\n\n\n\n<li>Where Transform is responsible for maintenance, we will:<\/li>\n\n\n\n<li>carry out day-to-day repairs<\/li>\n\n\n\n<li>perform all statutory essential health and safety checks<\/li>\n\n\n\n<li>carry out scheduled servicing of items such as boilers and fire detection equipment<\/li>\n\n\n\n<li>redecorate the exterior of homes and communal areas of blocks of flats<\/li>\n\n\n\n<li>undertake major repairs and upgrading work<\/li>\n\n\n\n<li>maintain communal areas, outdoor spaces and garden areas<\/li>\n\n\n\n<li>prepare homes for reletting when residents move on<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This work will be carried out by our in-house maintenance team or by approved specialist contractors.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can report a repair or maintenance issue By telephone: Mon-Fri 9am \u2013 5pm:&nbsp;0800 389 5224Evenings and weekends (emergencies only):&nbsp;01489 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-331","page","type-page","status-publish","hentry"],"mb":[],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/clients-dev.transformhousing.org.uk\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"You can report a repair or maintenance issue By telephone: Mon-Fri 9am \u2013 5pm:&nbsp;0800 389 5224Evenings and weekends (emergencies only):&nbsp;01489 [&hellip;]","mfb_rest_fields":["title","uagb_featured_image_src","uagb_author_info","uagb_comment_info","uagb_excerpt"],"_links":{"self":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=331"}],"version-history":[{"count":9,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/331\/revisions"}],"predecessor-version":[{"id":767,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/331\/revisions\/767"}],"wp:attachment":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}