{"id":220,"date":"2026-02-25T11:57:25","date_gmt":"2026-02-25T11:57:25","guid":{"rendered":"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=220"},"modified":"2026-09-28T08:49:49","modified_gmt":"2026-09-28T08:49:49","slug":"report-a-repair-of-maintenance-issue","status":"publish","type":"page","link":"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=220","title":{"rendered":"Report a repair of maintenance issue"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-ast-global-color-0-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h1 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-1\" style=\"margin-right:0;margin-left:0;padding-right:0;padding-left:0\"><strong>Report a repair<\/strong> or maintenance issue<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--30)\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Other ways to report a repair<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-5e1fdb61      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"people-group\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M184 88C184 118.9 158.9 144 128 144C97.07 144 72 118.9 72 88C72 57.07 97.07 32 128 32C158.9 32 184 57.07 184 88zM208.4 196.3C178.7 222.7 160 261.2 160 304C160 338.3 171.1 369.8 192 394.5V416C192 433.7 177.7 448 160 448H96C78.33 448 64 433.7 64 416V389.2C26.16 371.2 0 332.7 0 288C0 226.1 50.14 176 112 176H144C167.1 176 190.2 183.5 208.4 196.3V196.3zM64 245.7C54.04 256.9 48 271.8 48 288C48 304.2 54.04 319.1 64 330.3V245.7zM448 416V394.5C468 369.8 480 338.3 480 304C480 261.2 461.3 222.7 431.6 196.3C449.8 183.5 472 176 496 176H528C589.9 176 640 226.1 640 288C640 332.7 613.8 371.2 576 389.2V416C576 433.7 561.7 448 544 448H480C462.3 448 448 433.7 448 416zM576 330.3C585.1 319.1 592 304.2 592 288C592 271.8 585.1 256.9 576 245.7V330.3zM568 88C568 118.9 542.9 144 512 144C481.1 144 456 118.9 456 88C456 57.07 481.1 32 512 32C542.9 32 568 57.07 568 88zM256 96C256 60.65 284.7 32 320 32C355.3 32 384 60.65 384 96C384 131.3 355.3 160 320 160C284.7 160 256 131.3 256 96zM448 304C448 348.7 421.8 387.2 384 405.2V448C384 465.7 369.7 480 352 480H288C270.3 480 256 465.7 256 448V405.2C218.2 387.2 192 348.7 192 304C192 242.1 242.1 192 304 192H336C397.9 192 448 242.1 448 304zM256 346.3V261.7C246 272.9 240 287.8 240 304C240 320.2 246 335.1 256 346.3zM384 261.7V346.3C393.1 335 400 320.2 400 304C400 287.8 393.1 272.9 384 261.7z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Speak to your keyworker or a member of staff<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-8d110329      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"envelope-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M493.6 163c-24.88-19.62-45.5-35.37-164.3-121.6C312.7 29.21 279.7 0 256.4 0H255.6C232.3 0 199.3 29.21 182.6 41.38c-118.8 86.25-139.4 101.1-164.3 121.6C6.75 172 0 186 0 200.8v263.2C0 490.5 21.49 512 48 512h416c26.51 0 48-21.49 48-47.1V200.8C512 186 505.3 172 493.6 163zM303.2 367.5C289.1 378.5 272.5 384 256 384s-33.06-5.484-47.16-16.47L64 254.9V208.5c21.16-16.59 46.48-35.66 156.4-115.5c3.18-2.328 6.891-5.187 10.98-8.353C236.9 80.44 247.8 71.97 256 66.84c8.207 5.131 19.14 13.6 24.61 17.84c4.09 3.166 7.801 6.027 11.15 8.478C400.9 172.5 426.6 191.7 448 208.5v46.32L303.2 367.5z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Email our repairs team <a href=\"mailto:repairs@transformhousing.org.uk\">repairs@transformhousing.org.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-d97926b0      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"phone\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M511.2 387l-23.25 100.8c-3.266 14.25-15.79 24.22-30.46 24.22C205.2 512 0 306.8 0 54.5c0-14.66 9.969-27.2 24.22-30.45l100.8-23.25C139.7-2.602 154.7 5.018 160.8 18.92l46.52 108.5c5.438 12.78 1.77 27.67-8.98 36.45L144.5 207.1c33.98 69.22 90.26 125.5 159.5 159.5l44.08-53.8c8.688-10.78 23.69-14.51 36.47-8.975l108.5 46.51C506.1 357.2 514.6 372.4 511.2 387z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Call our maintenance teams Monday \u2013 Friday, 9am \u2013 5pm:&nbsp;0800 389 5224<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-ast-global-color-1-background-color has-background is-layout-flow wp-container-core-column-is-layout-2924670f wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-2\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Emergency repairs<\/h3>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\">For emergencies outside office hours (nights, weekends, and bank holidays)<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-1-color has-ast-global-color-5-background-color has-text-color has-background has-link-color wp-element-button\">Call: 01489 866720<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-4\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Specialist emergencies:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-5\"><strong>Gas leaks:<\/strong>&nbsp;Call National Grid&nbsp;<a href=\"tel:0800111999\">0800 111 999<\/a><\/li>\n\n\n\n<li class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-6\"><strong>Power outages:<\/strong>&nbsp;For total loss of power to the property please check <a href=\"https:\/\/www.ukpowernetworks.co.uk\/power-cut\">UK Power Network<\/a> aor call them on&nbsp;<a href=\"tel:08003163105\">0800 316 3105<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">Report a repair form<\/h2>\n\n\n<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-3-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-3\" aria-describedby=\"nf-form-errors-3\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='3';form.settings={\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Please enter a valid email address.\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"These fields must match!\",\"fieldNumberNumMinError\":\"Please enter a number that is not below the 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       <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Report a repair or maintenance issue Other ways to report a repair Speak to your keyworker or a member of 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