{"id":2,"date":"2025-10-31T11:06:04","date_gmt":"2025-10-31T11:06:04","guid":{"rendered":"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2"},"modified":"2026-06-16T12:54:19","modified_gmt":"2026-06-16T12:54:19","slug":"sample-page","status":"publish","type":"page","link":"https:\/\/clients-dev.transformhousing.org.uk\/?page_id=2","title":{"rendered":"Maintenance and Response"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"border-bottom-color:var(--wp--preset--color--ast-global-color-1);border-bottom-width:8px;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);min-height:300px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" class=\"wp-block-cover__image-background wp-image-40 size-large\" alt=\"\" src=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-1024x477.png\" data-object-fit=\"cover\" srcset=\"https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-1024x477.png 1024w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-300x140.png 300w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-768x358.png 768w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg-1536x715.png 1536w, https:\/\/clients-dev.transformhousing.org.uk\/wp-content\/uploads\/2026\/01\/C1720202001920-20C1720202001820S1720202001620281429.jpg.png 1613w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(135deg,rgb(0,0,0) 61%,rgb(254,254,254) 73%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-2dbb268aa4dc9b63d3b62bf81451e15c\" style=\"margin-right:0;margin-left:0;padding-right:0;padding-left:0\">Maintenance &amp; Response<\/h1>\n\n\n\n<h5 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-454592790753babea022cca5128b098a\">Maintenance is an important part of the service we provide. We carry out regular work to make sure your home is safe, comfortable and well looked after.<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">Report a repair<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-6-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-5e1fdb61      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"people-group\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 640 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M184 88C184 118.9 158.9 144 128 144C97.07 144 72 118.9 72 88C72 57.07 97.07 32 128 32C158.9 32 184 57.07 184 88zM208.4 196.3C178.7 222.7 160 261.2 160 304C160 338.3 171.1 369.8 192 394.5V416C192 433.7 177.7 448 160 448H96C78.33 448 64 433.7 64 416V389.2C26.16 371.2 0 332.7 0 288C0 226.1 50.14 176 112 176H144C167.1 176 190.2 183.5 208.4 196.3V196.3zM64 245.7C54.04 256.9 48 271.8 48 288C48 304.2 54.04 319.1 64 330.3V245.7zM448 416V394.5C468 369.8 480 338.3 480 304C480 261.2 461.3 222.7 431.6 196.3C449.8 183.5 472 176 496 176H528C589.9 176 640 226.1 640 288C640 332.7 613.8 371.2 576 389.2V416C576 433.7 561.7 448 544 448H480C462.3 448 448 433.7 448 416zM576 330.3C585.1 319.1 592 304.2 592 288C592 271.8 585.1 256.9 576 245.7V330.3zM568 88C568 118.9 542.9 144 512 144C481.1 144 456 118.9 456 88C456 57.07 481.1 32 512 32C542.9 32 568 57.07 568 88zM256 96C256 60.65 284.7 32 320 32C355.3 32 384 60.65 384 96C384 131.3 355.3 160 320 160C284.7 160 256 131.3 256 96zM448 304C448 348.7 421.8 387.2 384 405.2V448C384 465.7 369.7 480 352 480H288C270.3 480 256 465.7 256 448V405.2C218.2 387.2 192 348.7 192 304C192 242.1 242.1 192 304 192H336C397.9 192 448 242.1 448 304zM256 346.3V261.7C246 272.9 240 287.8 240 304C240 320.2 246 335.1 256 346.3zM384 261.7V346.3C393.1 335 400 320.2 400 304C400 287.8 393.1 272.9 384 261.7z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Speak to your keyworker or a member of staff<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-8d110329      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"envelope-open\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M493.6 163c-24.88-19.62-45.5-35.37-164.3-121.6C312.7 29.21 279.7 0 256.4 0H255.6C232.3 0 199.3 29.21 182.6 41.38c-118.8 86.25-139.4 101.1-164.3 121.6C6.75 172 0 186 0 200.8v263.2C0 490.5 21.49 512 48 512h416c26.51 0 48-21.49 48-47.1V200.8C512 186 505.3 172 493.6 163zM303.2 367.5C289.1 378.5 272.5 384 256 384s-33.06-5.484-47.16-16.47L64 254.9V208.5c21.16-16.59 46.48-35.66 156.4-115.5c3.18-2.328 6.891-5.187 10.98-8.353C236.9 80.44 247.8 71.97 256 66.84c8.207 5.131 19.14 13.6 24.61 17.84c4.09 3.166 7.801 6.027 11.15 8.478C400.9 172.5 426.6 191.7 448 208.5v46.32L303.2 367.5z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Email our repairs team <a href=\"mailto:repairs@transformhousing.org.uk\">repairs@transformhousing.org.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-d97926b0      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"phone\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M511.2 387l-23.25 100.8c-3.266 14.25-15.79 24.22-30.46 24.22C205.2 512 0 306.8 0 54.5c0-14.66 9.969-27.2 24.22-30.45l100.8-23.25C139.7-2.602 154.7 5.018 160.8 18.92l46.52 108.5c5.438 12.78 1.77 27.67-8.98 36.45L144.5 207.1c33.98 69.22 90.26 125.5 159.5 159.5l44.08-53.8c8.688-10.78 23.69-14.51 36.47-8.975l108.5 46.51C506.1 357.2 514.6 372.4 511.2 387z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Call our maintenance teams Monday \u2013 Friday, 9am \u2013 5pm:&nbsp;0800 389 5224<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-f6390798      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"wpforms\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M448 75.2v361.7c0 24.3-19 43.2-43.2 43.2H43.2C19.3 480 0 461.4 0 436.8V75.2C0 51.1 18.8 32 43.2 32h361.7c24 0 43.1 18.8 43.1 43.2zm-37.3 361.6V75.2c0-3-2.6-5.8-5.8-5.8h-9.3L285.3 144 224 94.1 162.8 144 52.5 69.3h-9.3c-3.2 0-5.8 2.8-5.8 5.8v361.7c0 3 2.6 5.8 5.8 5.8h361.7c3.2 .1 5.8-2.7 5.8-5.8zM150.2 186v37H76.7v-37h73.5zm0 74.4v37.3H76.7v-37.3h73.5zm11.1-147.3l54-43.7H96.8l64.5 43.7zm210 72.9v37h-196v-37h196zm0 74.4v37.3h-196v-37.3h196zm-84.6-147.3l64.5-43.7H232.8l53.9 43.7zM371.3 335v37.3h-99.4V335h99.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"wp-block-paragraph\">Fill in our online maintenance reporting form<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-ast-global-color-1-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-color:var(--wp--preset--color--ast-global-color-1);border-left-width:8px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-6bf9fcabde6798e2cb981733deb15c82\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Emergency repairs<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-455d23488b8119288e36294e05d4c670 wp-block-paragraph\" style=\"padding-left:0\">For emergencies outside office hours (nights, weekends, and bank holidays)<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-1-color has-ast-global-color-5-background-color has-text-color has-background has-link-color wp-element-button\">Call: 01489 866720<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-cbeba22b44156837b8e128d4a98efc5c\">Specialist emergencies:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-00a6f4e24d328c271d6622511d91620b\"><strong>Gas leaks:<\/strong>&nbsp;Call National Grid&nbsp;<a href=\"tel:0800111999\">0800 111 999<\/a><\/li>\n\n\n\n<li class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-e6a17f63ab0eb8df5e6210035c86e1b0\"><strong>Power outages:<\/strong>&nbsp;Call UK Power Networks&nbsp;<a href=\"tel:08003163105\">0800 316 3105<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Our services <\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-style:none;border-left-width:0px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<p class=\"has-ast-global-color-5-color has-vivid-red-background-color has-text-color has-background has-link-color wp-elements-d3a09c5e50d51894fed817f7842d9f3e wp-block-paragraph\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong>Make safe within 24 hours<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-f77dacfb wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<h3 class=\"wp-block-heading\">Emergency repairs<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-01710ae95dcee92692bc20e7376429e5 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">Examples include:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li>Water leaks where supply cannot be isolated<\/li>\n\n\n\n<li>Total loss of mains water or electricity<\/li>\n\n\n\n<li>Electrical check after flooding<\/li>\n\n\n\n<li>Flooding \/ burst pipes<\/li>\n\n\n\n<li>Total loss of heating (winter)<\/li>\n\n\n\n<li>Serious electrical faults<\/li>\n\n\n\n<li>Anything potentially dangerous or life threatening<\/li>\n\n\n\n<li>Securing after fire or break-in<\/li>\n\n\n\n<li>Blocked toilet (only toilet in property)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-style:none;border-left-width:0px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-ast-global-color-5-color has-ast-global-color-0-background-color has-text-color has-background has-link-color wp-elements-4132b37f2632a33c158353c5bc6a52a3 wp-block-paragraph\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong>Assess and complete within 1 week (5 working days)<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-ad73c82f wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Urgent repairs<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-01710ae95dcee92692bc20e7376429e5 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">Examples include:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li>Minor plumbing faults<\/li>\n\n\n\n<li>Minor electrical faults<\/li>\n\n\n\n<li>Plastering<\/li>\n\n\n\n<li>Television \/ aerial related repairs<\/li>\n\n\n\n<li>Sealant around sinks or baths<\/li>\n\n\n\n<li>Replacement components<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-style:none;border-left-width:0px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-ast-global-color-5-color has-text-color has-background has-link-color wp-elements-83cbea109aacc1e833534ceb2c364985 wp-block-paragraph\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#2aa0c8;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong><strong>Complete within 4 weeks (20 working days)<\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2aa4771f wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Essential repairs<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-01710ae95dcee92692bc20e7376429e5 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">Examples include:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li>Leaking roof<\/li>\n\n\n\n<li>Loss of heating (partial in winter or total in summer)<\/li>\n\n\n\n<li>Entry phones<\/li>\n\n\n\n<li>Urgent isolated electrical faults<\/li>\n\n\n\n<li>Plumbing faults \u2014 blocked waste pipes, overflow, shower, toilet cistern<\/li>\n\n\n\n<li>Faulty appliance<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-361c45ab wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column has-ast-global-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-left-style:none;border-left-width:0px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-c7bc5e3471000e366e3312e4e09d806d wp-block-paragraph\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><strong><strong>Complete within 6 weeks (30 working days)<\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-ad73c82f wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">Routine repairs<\/h3>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-01710ae95dcee92692bc20e7376429e5 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">Examples include:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li>Kitchen units<\/li>\n\n\n\n<li>Doorbells<\/li>\n\n\n\n<li>Tiling<\/li>\n\n\n\n<li>Easing sticking doors \/ windows<\/li>\n\n\n\n<li>Fencing, walls, outbuildings<\/li>\n\n\n\n<li>Aids and adaptations<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#1d2b3a\">\n<h2 class=\"wp-block-heading has-ast-global-color-5-color has-text-color has-link-color wp-elements-9d47d6fbc4c5a61e5cf667d44057d701\">Repair responsibilities<\/h2>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-3e44cd22ae4f102aaea802463fefddd1 wp-block-paragraph\">We deliver these in a range of settings and working in partnership with a number of local authorities and local agencies.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-5-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Transform&#8217;s responsibilities<\/h3>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-1a8bb425571ec9b50aea7b9a33be6fe9 wp-block-paragraph\">We are responsible for maintaining your home and ensuring it is safe and in good repair.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Day-to-day repairs<\/li>\n\n\n\n<li>Statutory essential health and safety checks<\/li>\n\n\n\n<li>Scheduled servicing of boilers and fire detection equipment<\/li>\n\n\n\n<li>Redecorating exteriors and communal areas of flat blocks<\/li>\n\n\n\n<li>Major repairs and upgrading work<\/li>\n\n\n\n<li>Maintaining communal areas, outdoor spaces, and gardens<\/li>\n\n\n\n<li>Preparing homes for reletting when residents move<\/li>\n<\/ul>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Work is completed by our in-house maintenance teams or approved specialist contractors<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-cyan-bluish-gray-border-color has-ast-global-color-7-background-color has-background is-layout-flow wp-container-core-column-is-layout-a4c4eff1 wp-block-column-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\">Your responsibilities<\/h3>\n\n\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-66d840eb25b36245209cf0603cab920a wp-block-paragraph\">As a resident, you have responsibilities to help maintain your home.<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep your home ventilated and heated during winter<\/li>\n\n\n\n<li>Maintain cleanliness and tidiness<\/li>\n\n\n\n<li>Report maintenance issues promptly<\/li>\n\n\n\n<li>Make good any damage to the property or its contents caused by you or your visitors<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-0910e091 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>Important:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reporting issues early helps prevent small problems becoming bigger and more expensive to fix.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Report a repair Speak to your keyworker or a member of staff Email our repairs team repairs@transformhousing.org.uk Call our maintenance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"mb":[],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/clients-dev.transformhousing.org.uk\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Report a repair Speak to your keyworker or a member of staff Email our repairs team repairs@transformhousing.org.uk Call our maintenance [&hellip;]","mfb_rest_fields":["title","uagb_featured_image_src","uagb_author_info","uagb_comment_info","uagb_excerpt"],"_links":{"self":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":74,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":709,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/709"}],"wp:attachment":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}