{"id":142,"date":"2026-02-24T14:01:12","date_gmt":"2026-02-24T14:01:12","guid":{"rendered":"https:\/\/clients-dev.transformhousing.org.uk\/?post_type=client-blog&#038;p=142"},"modified":"2026-03-13T14:26:09","modified_gmt":"2026-03-13T14:26:09","slug":"could-you-be-entitled-to-a-social-broadband-tariff","status":"publish","type":"client-blog","link":"https:\/\/clients-dev.transformhousing.org.uk\/?client-blog=could-you-be-entitled-to-a-social-broadband-tariff","title":{"rendered":"Could you be entitled to a social broadband tariff?"},"content":{"rendered":"\n<p>Given the current cost-of-living crisis we are in, I have been looking at different ways I can reduce my personal outgoings. One of my biggest expenditures recently has been my broadband, I decided to do some research into seeing if there were any discounts for people in a similar situation to me and turns out \u2013 there is!<\/p>\n\n\n\n<p>I\u2019d never heard of \u2018social tariffs\u2019 before so as always, I got my trusty iPad out and I set to work on finding out everything I could. There are a few sites that I tend to always start off with, including Martin Lewis\u2019 \u2018Money Saving Expert\u2019, Which, and Ofcom. Any time a new blog is added, we will add the websites referenced to this page so you\u2019ve got somewhere you can go to find the information quickly in future!<\/p>\n\n\n\n<p>SO, what are social tariffs I hear you ask? Well this refers to a reduced rate for people on certain benefits. The <a>qualifying benefits <\/a>include Universal Credit, income-based ESA, Pension Credit (Guarantee Credit part), income-based Jobseeker\u2019s Allowance, and Income Support.<\/p>\n\n\n\n<p>Many broadband companies now offer social tariffs but you will have to ask for it as it won\u2019t necessarily be on their homepage. As with most things, not all companies will provide the same offers so you will need to do your own research to decide what\u2019s best for you.<\/p>\n\n\n\n<p>I thought it might be helpful for me to share a few of the key things that I think people would need to consider when looking into this. This list is not exhaustive, so if you are unsure, your Transform keyworker should be able to help you look into this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check that you\u2019ve completed the minimum term to be able to change provider or tariff. They might not charge you an early exit fee if you switch to a social tariff mid-contract, if you stay with them.<\/li>\n\n\n\n<li>Your provider might offer you a cheaper broadband deal to encourage you to stay, if you\u2019re considering moving to another provider, or wanting to change to a social tariff.<\/li>\n\n\n\n<li>There might be a small upfront fee for the social tariff, and maybe a refundable security deposit (for people with low credit scores).<\/li>\n<\/ul>\n\n\n\n<p>There\u2019s obviously quite a few providers out there but for the four main ones I found out the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>TalkTalk offers six months free fibre broadband to certain jobseekers. Speak to your Jobcentre Plus work coach to organise it<\/li>\n\n\n\n<li>BT is the best and cheapest for social tariffs that has a strong broadband connection.<\/li>\n\n\n\n<li>EE doesn\u2019t have its own social tariff; it refers customers to BT, who now own EE.<\/li>\n\n\n\n<li>Sky doesn\u2019t have a social tariff; it just offers deals on the spot.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-uagb-info-box uagb-block-0b044708 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M352 256C352 278.2 350.8 299.6 348.7 320H163.3C161.2 299.6 159.1 278.2 159.1 256C159.1 233.8 161.2 212.4 163.3 192H348.7C350.8 212.4 352 233.8 352 256zM503.9 192C509.2 212.5 512 233.9 512 256C512 278.1 509.2 299.5 503.9 320H380.8C382.9 299.4 384 277.1 384 256C384 234 382.9 212.6 380.8 192H503.9zM493.4 160H376.7C366.7 96.14 346.9 42.62 321.4 8.442C399.8 29.09 463.4 85.94 493.4 160zM344.3 160H167.7C173.8 123.6 183.2 91.38 194.7 65.35C205.2 41.74 216.9 24.61 228.2 13.81C239.4 3.178 248.7 0 256 0C263.3 0 272.6 3.178 283.8 13.81C295.1 24.61 306.8 41.74 317.3 65.35C328.8 91.38 338.2 123.6 344.3 160H344.3zM18.61 160C48.59 85.94 112.2 29.09 190.6 8.442C165.1 42.62 145.3 96.14 135.3 160H18.61zM131.2 192C129.1 212.6 127.1 234 127.1 256C127.1 277.1 129.1 299.4 131.2 320H8.065C2.8 299.5 0 278.1 0 256C0 233.9 2.8 212.5 8.065 192H131.2zM194.7 446.6C183.2 420.6 173.8 388.4 167.7 352H344.3C338.2 388.4 328.8 420.6 317.3 446.6C306.8 470.3 295.1 487.4 283.8 498.2C272.6 508.8 263.3 512 255.1 512C248.7 512 239.4 508.8 228.2 498.2C216.9 487.4 205.2 470.3 194.7 446.6H194.7zM190.6 503.6C112.2 482.9 48.59 426.1 18.61 352H135.3C145.3 415.9 165.1 469.4 190.6 503.6V503.6zM321.4 503.6C346.9 469.4 366.7 415.9 376.7 352H493.4C463.4 426.1 399.8 482.9 321.4 503.6V503.6z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\"><strong>Additional resources<\/strong><\/h3><\/div><p class=\"uagb-ifb-desc\">See the Ofcom website &#8211; <a href=\"https:\/\/www.ofcom.org.uk\/phones-telecoms-and-internet\/advice-for-consumers\/costs-and-billing\/social-tariffs\">www.ofcom.org.uk<\/a> \u2013 for information including different providers, and how to switch provider.<br>Also see the Money Saving Expert website \u2013 <a href=\"https:\/\/www.moneysavingexpert.com\/compare-broadband-deals\/broadband-social-tariffs\/?feature=setupCosts\">www.moneysavingexpert.com<\/a><br>And see Which magazine for info on broadband \u2013 <a href=\"https:\/\/www.which.co.uk\/reviews\/broadband\/article\/all-you-need-to-know-about-broadband-social-tariffs-awnIU5c9XS7G\">www.which.co.uk<\/a><\/p><\/div><\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":153,"template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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the current cost-of-living crisis we are in, I have been looking at different ways I can reduce my personal [&hellip;]","_links":{"self":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/client-blog\/142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/client-blog"}],"about":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/types\/client-blog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=\/wp\/v2\/media\/153"}],"wp:attachment":[{"href":"https:\/\/clients-dev.transformhousing.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}